Ozona Grill and Bar — Restaurant in Dallas

This was my first time patronizing this place and I was meeting my cousin for dinner. Upon entering, there's a sign that says "wait to be seated," but no one ever came so I just walked through the door. A male employee did open the door and asked did I need a seat and I informed him that I was meeting someone. I found my cousin and sat down. It was a few minutes before someone came to ask about my order. The original employee was different than our server. Our server was Jordan. She was great and very attentive. I have no issues with her. My issues were the time it took to be greeted, the time it took for the order to be taken (though once taken the food especially the appetizer came out fairly quickly) and the overall atmosphere on this day which was Tuesday, March 5, 2024. Didn't really feel welcomed, but decided to stay any way because I was hungry and wanted a drink. I initially ordered a Texas mule, however, I was told that they were out of ginger beer. I finally decided on a Mexican 75 which consisted of tequila, champagne and lime juice. Jordan asked which tequila I preferred according to the list and I informed her of that. The drink itself was so so. There were no prices listed so I assumed the drink was ONE price. When I got my bill, I saw that the Mexican 75 was one charge and the Tequila was a different charge. Basically, paid $12 for some lime juice with a splash of champagne as those are the only things I could taste. I ordered wings. You get a dozen of them. The wings were good, but came lukewarm. I used to work in the food industry so I NEVER send my food back. I just dealt with it. I had decided that I wouldn't be back. My cousin asked to speak with the manager and we did. She listened and was attentive and asked if there was anything she could do to change our minds about visiting again. We made some suggestions regarding the menu and informing customers what the prices are up front or at least inform the customer that what you're really ordering in my case is a "dressed up" shot of tequila. Had I known that it was charged separately, I just would've ordered a tequila shot without all the other stuff that watered it down. Yet, I digress. The manager offered us a free appetizer which we agreed we'd come back again and give it another chance. She later informed us that she didn't have any appetizer cards, but gave us each a $10 gift card for next time which we appreciated. We were there in the evening around 6ish pm. It wasn't busy so not sure why it took so long to be acknowledged which is a pet peeve of mine. I gave the rating I did for the overall experience. The service (once we got some) was great and I appreciated the manager being personable and listening fully to our concerns. Because of the gift card, I'll try them again. This time I think I'll try one of their "world famous Mojitos" for a drink and see...

Ozona Grill and Bar is a fun, open bar and grill with a good sized tex-mex style menu focused primarily on barbecue style hot food, including burgers, pulled pork, chicken, and a variety of tacos and burritos. The food was excellent and the drink selection was good, with a variety of both local craft beers, macro-brews, cocktails and wine. I had a enchilada dinner and the food was very good. The restaurant has a western style decor with open, spacious seating inside and patio seating within a fenced area outside. There are ample televisions scattered throughout the facility if you have a particular game you would like to watch and music is piped throughout. When we were there, it was not too busy, but I could see where it would be a pretty loud atmosphere- particularly inside- on nights where they are really hopping. Food is ordered at the bar and then delivered to your table. Ordering was easy but a little inconvenient. Even though it was a night where it wasn't too crowded, it took our party a bit of time to place our orders since we all had to order at the bar. There is a good sized parking lot with free parking. We entered through the patio area, which had stone steps. Unless there's another entrance, it might be a bit challenging to enter the restaurant with a wheelchair, but it was relatively open and accessible...

Outstanding Dining Experience at Ozona Bar and Grill in Dallas, Texas

I recently visited Ozona Bar and Grill in Dallas, Texas, and I must say, the food was exceptional. I ordered from the lunch menu and chose the chicken tenders with loaded mashed potatoes. The tenders were accompanied by a delightful assortment of sauces, including Dr. Pepper BBQ sauce, gravy, and ranch. The chicken was notably fresh, and the ranch dressing was, without a doubt, the best I have ever tasted.

Other members of my dining party selected the chicken-fried steak and Mexican platter. Unfortunately, I couldn't capture a photo of the dishes, as they were devoured quickly. In particular, the Ozona cheddar fries disappeared within seconds, signaling their deliciousness.

The outdoor patio at Ozona Bar and Grill is truly enchanting and would be an ideal spot to enjoy during the end of summer or the beginning of fall when the temperature is more pleasant. The lush greenery surrounding the patio adds to the inviting ambiance.

Ozona Bar and Grill also offers a unique brunch experience on weekends. The combination of scrumptious food and the delightful outdoor patio creates a memorable dining experience that should...