Palmer's - Hot Chicken, Catfish and Shrimp — Restaurant in Dallas

Staff are friendly. Prices are reasonable, food tastes good - but it’s a bit more nuanced than a single sentence can really judge. 
Hot chicken is pretty ubiquitous around Dallas nowadays, so there’s a lot of options to choose from, and competition is fierce. So what separates the good from the great, especially when they’re all making ‘essentially’ the same thing? In my mind, it really does boil down to the experience AROUND the food that makes one place stand out more than another. In that regard, I genuinely don’t think there are any places better than Palmers in the DFW area. Kindness and friendliness from staff shape a meal before you take your first bite. It’s hard to describe, but there is an awareness that the people working at Palmers genuinely and truly enjoy being there. It goes beyond just good service, and it ultimately shapes your experience before you ever take your first bite. 
The location is easy to get to, lots of parking, and a good mix of covered outdoor and indoor seating. The line has never taken more than a few minutes, even if it’s long during lunch or dinner times. The prices are fair, a little less expensive than some others, but it doesn’t seem to impact quality. 
The food tastes good, and I’ve had nothing but uniform experiences across the board. I’ve been to Palmers a few times, and it’s always been the same quality and spice level each time. I can’t say that about other places. The sides are delicious, and I know saying “the Mac and cheese is top 5” for me is going to be contentious - ultimately it is pretty subjective, but most would agree its right on par for the quality you’d expect. 
The banana pudding is some of the best I’ve ever had. It’s not 5 star gourmet Michelin starred - but it is done ‘right’ by Southern standards. They use pound cake instead of Nilla wafers, and it makes a huge difference. I get it every time, you should too. 
Its hard to be objective when there seems to be a hot chicken place on most every corner nowadays, but there is a place for Palmers at, or near, the top because they handle every aspect of the restaurant experience right; from take out to dine in, from drinks to dessert, we’ve never had a bad experience, and its always been tasty, in my book that puts them pretty high...

Growing up, my dad taught me about "the shiver," which was his way of describing when he had hit that point in a really good meal where he just had to stop. I can't remember the last time I ate like this. For the first time in months, I hit the shiver at the soft opening for Palmer's.

It started off with the fried shrimp taco dressed in Nashville. What you get is a soft yet crispy tortilla with a Cole slaw base that is surprisingly sweet. Resting on this are three plump shrimp made to your liking. The proper way to eat this combination is Nashville strength at a minimum. The Cole slaw blends sweetness perfectly at this level of heat and you could safely go napalm here without getting too winded. I believe the correct move going forward with this combination is a side of melted pimento to drizzle on top. Or dip. I do what I want.

Next was the motherclucker. Went novice here to test the waters, and it was right on. Perfect effect on the batter, slightly crispy, and mouth meltingly satisfying. Napalm is definitely for pros, or "Chads" out to impress their bros. Don't complain when you are properly challenged. Presentation lays it up proper on a non assuming, quality bun, which comes bedded with a healthy dose of House pimento at just the right temp. No cold shock. Pickles at last to toss your palate aside then hit that good good. Homemade banana pudding. It'll cure the heat from your earlier embarrassment too.

All the staff was attentive, excited and happy to please and learn what to improve.

Seriously glad to welcome Palmer and his concepts to the Dallas area. Be sure to say hi to him if you get a chance (he will probably find you first). And help support a business braving this crazy year.

Sidenote: this doesn't being to cover the fact that roughly 1/3rd of the place is split from the interior and turned into a quasi patio with turf and roll up garage doors. It's completely covered, great high quality audio you can actually hear, and TVs for...

One of my favorite places for chicken tenders and catfish in all of DFW for some time. The food is consistently great every time. The sides are just as delicious as the main dish. This restaurant is placed in a great location and seems very family friendly.

I have had a great experience here every time since I've first visited 4 years ago, except for my last visit yesterday evening on a particular part of my visit. While arriving to give my order at the register I felt very unwelcomed by the lady receiving my order at the register and both I and my sister felt uncomfortable and in fact rushed to provide our order. That feeling alone carried on throughout our visit and disrupted our excitement and comfort in being there for the rest of our time dining. There wasn't a line behind us and the restaurant wasn't particularly busy. So I didn't understand why we were treated this way by this specific employee, even though there shouldn't be a reason to treat customers this way.

Otherwise, I will say the food was great as always, the cooking staff were on point and focused, and I do want to commend a particular gentleman behind the counter that came to attend our table multiple times and insured that we were taken care of. I will return again to this location in the future in hopes that there is a change made as customer service is a bigger deal than the food to me, my family ,and many people...