Dissadamnpointed. There was nobody else there when we came in that should've been a sign. But it was just after traditional lunch time so we were game. Immediately we were offered wasters and it just went downhill from there. Now why they had no lemons idk but limes were provided. Waters came back I explained I had a plane to catch. We order food I ask for a drink menu takes like 10 min guy comes back with it... mind you there are NO OTHER patrons at this time. I order the drink we wait like 15 20 min. Again I advise we have a flight he said food is coming. Another 10 min or so here comes the food. I ordered bowtie pasta with GRILLED shrimp. I've got a pic of the dish..its more like chilled shrimp. I send them back (but why bring out shrimp you KNEW were cold). More shrimp comes out clearly not grilled by at least sautéed. It nearly time for me to head to airport so I send it back. Yes they removed it from the bill but for the life of me I can't understand why the service was so slow. There were at least 3 waiters so surely there is at least 2 cooks. First...
Read moreBartender Felipe at best is clueless and at worst likes to rip people off.
As a Hilton diamond I have a $15 food and beverage credit. I saw this sign on the way in. I figured I'd get a Blood & Orange IPA and a Jack & Coke. $12 total. Remainder of my credit can cover tax & tip.
He charges me $5 for the beer (I had asked for "the IPA you have on special."), and $12 for the Jack & Coke. I say "Isn't the Jack & Coke on a $7 special? I saw it on the sign." He says "Not that I know of. I'll go look." He does, then concedes the Jack & Coke is $7, but rings up the IPA at $8, saying he didn't see that on the specials board.
At that point I was done. I said fine, charge the Jack & Coke to my card and charge the IPA to my room. I even tipped him well, not that I should have. He got what he wanted.
Either make sure your bartenders are aware of the specials or if that's not the problem, then ensure they are honest. Specials board is crystal clear. This should not have been an...
Read moreBeware of this restaurant. I ordered the Fiesta Salad that clearly states it includes diced chicken, but when the check came there was an additional $5 charge to add chicken. I asked the waitress about this and she told me it didn’t include chicken, it was extra, and this was an outdated menu. She proceeded to bring me an “updated” menu that said the exact same thing. It also states clearly on the menu “add to any salads below” with those additional prices, but I didn’t order any of those. She then tells me the best she can do is offer a discount. Pictures included.
Opt out of coming to this restaurant because they are clearly trying to scam people who don’t pay...
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