Name: Starbucks
Telephone: (972) 526-7198
Rating: 4

Plan your stay

Pet-friendly Hotels in Dallas

Find a cozy hotel nearby and make it a full experience.

Affordable Hotels in Dallas

Find a cozy hotel nearby and make it a full experience.

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

Trending Stays Worth the Hype in Dallas

Find a cozy hotel nearby and make it a full experience.

Posts

Vanessa BenavidesVanessa Benavides

I haven't had no issue with this Starbucks UNTIL this morning it's been about 1 Year that I have been visiting this location since I moved around this area but TODAY was the WORST customer service I have received from a young Hispanic female and a young Hispanic male with braces. I was behind a Red Toyota from a far distance it seem like a Starbucks worker was just finishing up throwing the trash but she stopped and seem like she knew the driver of the red Toyota she stopped NOT AT THE BOX but stop by the parking lot and seemed to me like they knew each other and decided to talk so I went around to THE ACTUAL BOX just so one of the workers to come on the speaker box and tell me I had skipped the line that didn't exist there was no cars not busy on the drive thru and I had to make my way to work so to me it's a grab and go well they had nothing to respond back when I had asked what line they spoke about because never since I have lived in this area have they ever taken orders outside before the box specially when it's busy or in this situation was not. I asked for an explanation and they just had nothing to say besides that I had cut the red car in front of me to me it gave me FAVORITISM and I get it but the way it was handled to me it was very unprofessional. I would love to hear back on how will this never happen again. If taking orders outside is the new thing I can't wait to see this happen for the up coming week. Thank you for the surprised service this morning. A photo below where the red car had stopped for a visual look and tell me who’s really in the wrong.

TT

I was super excited there was a Starbucks on my way to work. I started ordering here and this will be the last time. As other reviews mentioned, the 2 girls that work up front want to chat the whole morning and are distracted all the time. Very rude, and extremely unpleasant. This is the second time back to back that I have made a mobile order and when I got there my drink was either not ready and/or completely wrong. I do not drink coffee at all for stomach reasons, ordered a matcha, took a huge swig of my drink and it’s a latte. I let them know and for some reason they looked at each other and laughed ? Not sure what would be funny about that. So now I have to wait for the drink I ordered 15 min ago. I’m watching her make it and she’s making it wrong. I watch her blend the whole drink and I ask her did she put the added lavender powder I requested ? She said “I’m putting it in now” (she did this the last time I was there 3 days ago). Please explain to me why you would put a powder in a drink you’ve already mixed. Again, finally given my drink 20 minutes after I ordered it on the app with NOOOO apology and it’s not even made properly. I also reached out and asked for managers number and they “don’t have a manager” right….. 1. What's the point of a mobile order if the person won’t follow the customizations. I’m literally only adding lavender powder? 2. What’s the point of a mobile order if I have to stand there everytime watching it be made 10+ minutes after I ordered? Inserting the nice lavender powder paste sitting at the bottom of my drink.

Evin HarrelsonEvin Harrelson

Look, I love Starbucks just as much as the next person BUT my complaint is that they are WAY too proud of their coffee meaning they charge way more than they should and the main reason I even ever go is for the Pumpkin Spice during the Christmas season. Once that’s gone, so am I. I had to try the Peppermint Mocha and am pretty disappointed. I mean, it’s NOT gross (unless you just don’t like choc pep flavor) but it’s not any where near as good as the PS. So until they offer that year round or drop their prices, I remain at 3 stars. $12 for two large coffees is INSANE!!!!! I can get even more coffee, for WAY cheaper ($3 for 2 32oz mugs) and almost just as good at Racetrac or QT with all the stuff they offer. Just sayin.

See more posts

Featured dishes

View full menu

Iced Vanilla Protein Latte

Protein-Packed. Vanilla Rich. With 29g of protein per grande, this handcrafted Iced Latte blends bold, signature espresso with Protein-boosted Milk and sweet vanilla flavor for a smooth, delicious beverage.

Iced Protein Matcha

Protein-Packed. Matcha Mood. With 36g of protein per grande, this smooth iced green tea latte blends our unsweetened matcha with Protein-boosted Milk and classic syrup for a vibrant, sweet flavor.

Vanilla Protein Latte

Protein-Packed. Vanilla Rich. With 27g of protein per grande, this handcrafted Latte blends bold, signature espresso with steamed Protein-boosted Milk and sweet vanilla flavor for a smooth, delicious beverage.

Protein Matcha

Protein-Packed. Matcha Mood. With 28g of protein per grande, this smooth green tea latte blends our unsweetened matcha with steamed Protein-boosted Milk and classic syrup for a vibrant, sweet flavor.

Iced Sugar-Free Vanilla Protein Latte

Protein-Packed. All the Vanilla. No Added Sugar. With 29g of protein per grande, this handcrafted Iced Latte blends bold, signature espresso with Protein-boosted Milk and sugar-free vanilla syrup for a smooth, delicious flavor with less sugar than our Iced Vanilla Protein Latte.

Reviews of Starbucks

4.0

(183)

1.0

1y

I haven't had no issue with this Starbucks UNTIL this morning it's been about 1 Year that I have been visiting this location since I moved around this area but TODAY was the WORST customer service I have received from a young Hispanic female and a young Hispanic male with braces. I was behind a Red Toyota from a far distance it seem like a Starbucks worker was just finishing up throwing the trash but she stopped and seem like she knew the driver of the red Toyota she stopped NOT AT THE BOX but stop by the parking lot and seemed to me like they knew each other and decided to talk so I went around to THE ACTUAL BOX just so one of the workers to come on the speaker box and tell me I had skipped the line that didn't exist there was no cars not busy on the drive thru and I had to make my way to work so to me it's a grab and go well they had nothing to respond back when I had asked what line they spoke about because never since I have lived in this area have they ever taken orders outside before the box specially when it's busy or in this situation was not. I asked for an explanation and they just had nothing to say besides that I had cut the red car in front of me to me it gave me FAVORITISM and I get it but the way it was handled to me it was very unprofessional. I would love to hear back on how will this never happen again. If taking orders outside is the new thing I can't wait to see this happen for the up coming week. Thank you for the surprised service this morning.

A photo below where the red car had stopped for a visual look and tell me who’s really...