Uncle Tetsu — Restaurant in Daly City

I ordered 7 cheesecakes and wanted them to be individually bagged as they are gifts for family. I asked the lady TWICE clearly to put the cheesecakes in a separate bag and she still proceeded to add 4 cheesecakes to a single bag with no explanation. I simultaneously take them out as she is added another 3 to a bag and I say a 3RD time individually bagged as she just ignored my request. Then I realized she did because she gave me the other bags to do it myself!! I was like you are so rude. So there I was ok their small counter having to individually bag $90 worth of cheesecake when her male coworker had some sense to ask If I needed help bagging when that's all I wanted in the first place. She is going to ruin the image of this company if just doesn't understand good customer service or how to explain why she would think it was okay to...

I remember back when Uncle Tetsu was still new to the Bay Area when they first opened their location in Hillsdale mall. Ofc me being the bandwagon hopper, I wanted to see what the hype was about. I kid you not, there was a minimum 2 hour wait and a purchase limit of 2 cakes. Yes, I ended up waiting 2 long hours for them but it was worth it at the time. Glad to see them quickly expanding throughout the bay!

Pictured is the Ube and Matcha one. Light and fluffy. Not too sweet. Ube flavor is a very subtle where as the matcha one you get a slightly butter aftertaste, which is what you want. Still waiting to check off strawberry, sesame, and chocolate...

It was a nice pleasant place to find in the mall, nice easy experience for order and tasted the cheese cake before deciding which ones to buy. They have the newest flavor which was the pandan coconut flavor it was so yummy! It just melts in my mouth. Quick drop in for pickups and go. Bakery is close proximity to the parking garage which made it easy for me to grab and go. I ordered 1 pandan coconut and 2 coffee flavors which is our family's all time...