i can’t even get started on how awful the service of this place was. I walked in at 7:50pm and ordered three sandwiches that i was gonna customize. The guy looked tall white, baldish, some tattoos on his legs, and was extremely rude from the moment i walked in with my dad. No “welcome” not even a “hello”. Every time i said something to him he would respond really rude, not even smile, and even rolled his eyes at me whenever i told him “sorry could you add tuna to the sandwich please” he sighed and made me feel so uncomfortable. The way he spoke at me was surprising since i visit this place often and i haven’t had an issue like this before. I wanted to leave asap. I always buy a soda as well but today for the first time i didn’t since i wanted to leave immediately. the total was $40 dollars which was surprising but whatever bc we added extra things to our sandwiches but i didn’t want to let this situation pass by since i believe this employee needs to change his manners or, i should say, learn some. So...
Read moreI walked to this subway from my apartment with my 5 pound puppy and attempted to order a sub. The “supervisor” or “manager” said no dogs are allowed in the establishment to order food. There was no sign whatsoever that said anything about dogs and when I attempted to ask for the owner, he refused. Someone else offered to take my order and pay for my meal if the “manager” would let me wait outside with my dog, he said no. I refused to leave until he offered to make me a sandwich and several people offered to stand with my dog outside but he just called the police instead. I went next door to order food and when the cops showed up I explained the situation and they all agreed it was a waste of time and resources. Every employee in this establishment was willing to help make my sandwich expect the rude manager who has some prejudice against emotional support animals. Horrible way to treat a customer and a local in the neighborhood, he should be removed...
Read moreThe person making my sandwich dropped a cucumber from the sandwich onto the counter. The CASHIER picked it up and placed it back on my sandwich. I told her please don't do that. She said, but it's clean. The manager asked her what had happened, She explained, but the manager made no apology. As I checked out. the cashier sled the sandwich across the counter with such aggression. If it had been any harder, it would have hit the floor. I brought it to her attention that she had an attitude. Again, the manager didn't say anything. When I opened my sandwich, the bottom bread was SO HARD, I couldn't even bite it. In hindsight, the manager searched so many different buns before selecting mine, even to the point of switching the racks around!!! SMH. VERY POOR CUSTOMER SERVICE!! WOULD YOU WANT TO EAT IT?? A waste of $10!! DON'T GO HERE!!! Even the napkins were balled up into a wad!! WTH. I wish I could post...
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