I’ve been a long time patron of Dunkin’ Donuts (over 20 years) and I’ll always choose Dunkin before any other spot but the service myself and mother experienced today (4/16/25 around 11:45 am) had me at a loss for words. First off, in the drive thru area there is no trash receptacles except for after you receive your order and pulling ahead near the doorway. I haven’t been there for a couple of years (I moved a state south) by was in the area and we stopped for coffee and sandwiches. I was surprised to see a familiar face, as I used to be a regular and said hello, got my app scanned and paid. I had a coffee I was done with (still Dunkin) and asked if he could toss it in the trash and this dude got such an attitude and told me I should have thrown it out when I was at home…seriously!! And then had the audacity to repeat himself after I said I had it after I left home and said it $5 more for him to toss it and had an attitude while saying it 🤦🏽♀️ never have I ever dealt with this type of foolishness. It either yeah sure or no we can’t, but to say some bs like that is just baffling to me. I’m glad I don’t come to this location anymore and I’ll make sure to stay away from this one from now on if I ever happen to be...
Read moreOne of my favorite DDs. Great, friendly staff and exceptional service.
I ordered on the go Saturday, March 3, the day after major wind caused power outages everywhere...
Point is, they were open via drive-thru but didn't have donuts, even though I had ordered two. They told me to come back the next day and get my donuts. Two days later, I came back and they threw in an extra donut.
All around great service and staff. Hard-working...
Read moreForgot my debit card and realized pulling my car around after ordering. I was embarrassed. I asked if they could put my drink to the side. I would be right back. The young gentleman working the window and the young woman with him were beyond kind. They gave me the drink free of cost. Now as someone who has the luck of a black cat, I was feeling extremely grateful for them both. I hadn't asked, they just did. Very...
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