Burger King — Restaurant in Davie

Went thru drive thru, using mobile app to redeem an offer ($3 Whopper Wednesday). After waiting in line for 15 minutes, an older gentleman who looked like the manager says he cannot take my rewards app code because I was supposed to mention it at the speaker when he took my order. How was I supposed to know? There were signs at the speaker box but they were all advertisements..I went back to check and there was literally zero signage about it. I'm not expecting perfect customer service, but he could've just entered a new order with my code, as it was simply one burger. Whatever, I can accept that I could've been the one in the wrong. However, I decided to walk inside the lobby and replace the order since he cancelled it all together and did not allow me to pay full price at the window after saying I should'veread the signs. There were only 3 workers that I could see on the floor: the manager on DT, a lady at the register who was also helping out pass food to DT, and the worker in the back mainly handling the food. No wonder they were moving slow and didn't care, they were understaffed and tired. Still unexcusable when part of your job is customer service. I'll give them a break for that nonetheless. Further, I proceed with my order, a regular Whopper with extra pickle, regular mustard and light mayo. After checking out I see my receipt says Impossible Whopper. Alright, no biggie. As I'm waiting, I see the initial manager at DT who was taking orders, help out and grab a large fry for someone at the window. It sounds perfectly fine, what could be wrong? Well, he was not wearing gloves (might not be their standard) AND touched the fries he was serving with his bare hands. That's food going into someone's mouth and he touched it with the same hands he used to touch the screen, take payments, and grab other food. Forget cross contamination, that's purely unsanitary and disgusting. I receive my order shortly after and head back to the car, when I look inside and realize that not only did they not give me my original order (a customized Whopper) OR a standard Impossible Whopper, but what was placed in the bag...was a plain regular hamburger (which is worth less than the cost of the coupon I paid with mind you). All in all, they can't do anything right. Both the workers at this location and the company itself. You will regret eating the food, it's not as great tasting as it used to be.

TL;DR Don't waste...

Hello everyone I'm a whopper jr. Lover lol and I need to share my thoughts, Let me say the burger king is clean and some of the staff are nice and courteous and friendly. I did have a situation awhile back in September 20, 2022 at around 4pm, I placed an order and the person on the mic seem to be so angry and aggravated her costumer service sucked. I was at the drive through I came around and asked her (Why so angry at the customers), She looked at me and said I'm busy that's why! Whattttttt wait did she just say that, I ask can I speak to your manager she said I am the manager. I told her that's a shame, not a smile nor Hi welcome to Burger King nor your welcome, I was disgusted. I could imagine how she treats her employees. I wanted to fire her myself, But I want to give props to the cook (young boy) who works on the weekends to my knowledge, of the times I have come with my Grandson to dine in. Who takes his job serious he loves working there and tries so hard to make the customer happy and apologize when things don't come out as it should and corrects the error, Hopefully they learn from him he will be successful. He has a great spirit, Happy young man with so much to look forward to in life hopefully this manager is fired So she won't crush the dreams and spirit of these young men and women who work so hard to be the best that they can. Make him a boss I say. I believe his name was Isaac at least that's what I saw on his tag, keep up the good work young man you're gonna go far in life. People I know life takes a toll on everyone but not everyone has to pay for your bad day. We all need to smile sometimes maybe you will make a difference in someone's...

I went to this burger king on September 8th. A day before the hurricane and had the worst experience. The place was so crowded with only one cashier, the soda machine was out of ice, Everytime I tried to flag down a worker they would look at me and play busy. Once my order was ready the fries were soft, mushy I asked a young lady named TAB may I please have some fresh fries she looked at me and rolled her eyes she then threw the fresh fries at me I had to count to ten real quick because I was gonna be like Drake 0 to 💯 I almost jumped behind the counter and knocked a hair due on the bald headed burger king worker the manager intervene I cancelled my order and got a refund and went to the burger king by Nova South Eastern University were Amanda was such a Angel 👼and the food looked like the actual pictures. I could've easily been behind bars over some fast food but thank GOD for his Grace & Mercy. TAB you need to...