Habibi hookah lounge and smoke shop — Restaurant in Davie

I recently had the pleasure of visiting Habibi Hookah Lounge, and I must say it was an exceptional experience! From the inviting atmosphere to the delightful flavors of shisha, everything about this place was top-notch. However, what truly made my visit memorable was the outstanding service provided by Sebastian.

Sebastian went above and beyond to ensure our group felt welcomed and had a great time. His knowledge of the various hookah flavors and recommendations added an extra layer of enjoyment to our evening. Not only was he attentive and friendly, but he also took the time to explain the different options available, making our choices much easier.

Sebastian's professionalism and genuine passion for creating a positive customer experience truly set the standard for excellent service. He was attentive to our needs, regularly checking in to ensure our hookahs were perfect and that we were satisfied with our choices. His friendly demeanor and willingness to engage in conversation added a personal touch to the evening, making us feel like valued guests.

And let's not forget about the food! The menu at Habibi Hookah Lounge offers a fantastic selection of delicious bites that perfectly complement the hookah experience. The flavors and quality of the dishes were exceptional, adding another layer of enjoyment to our visit.

One more thing that sets Habibi Hookah Lounge apart is their early opening hours. The fact that they open at noon is a game-changer for me. I can come in, enjoy a flavorful hookah, relish some fantastic food, and even get some work done in their inviting atmosphere. It's a perfect spot for both leisure and productivity.

The ambiance of Habibi Hookah Lounge combined with Sebastian's exceptional service and the great food made for an unforgettable night out. I highly recommend this place to anyone looking for a relaxing and enjoyable hookah experience. Kudos to Sebastian and the entire team at Habibi Hookah Lounge for making our visit so memorable. We'll definitely be back for more great times and excellent...

I’ve been a loyal customer here for over seven years, bringing friends and family to enjoy what was once a great spot. Unfortunately, I’ve watched the quality of service decline significantly, and last week was the tipping point for me.

I completely understand the rising costs and the need to adjust prices, but it’s disheartening when the level of service doesn’t align with those charges. The male employee I encountered had a dismissive attitude, making it feel like I was inconveniencing him by simply asking for assistance. This isn’t an isolated incident – it’s been a pattern during several visits.

To add to the frustration, the bill includes a service charge that isn’t communicated clearly. As a business owner myself, transparency is key. It’s not just about the money – it’s about maintaining trust with your customers. And when the gentleman doesn’t give you an option to tip, it raises questions about whether or not he is adding more tips to himself.

This isn’t a post to tank your reviews but rather a call for accountability. If the management is genuinely interested in customer feedback, I’m more than willing to discuss my experience further. It’s disappointing to see a place I once loved become more focused on profit than on providing a quality...

I'm a long time customer and tonight's experience was terrible. The hookah flavors we wanted weren't even in stock and we settled for some other flavors recommended by the waitress. The hookahs came out terrible, tasted awful. Naturally we asked for a change out, which they did. We also asked for a pot of milk tea and a chocolate milkshake. The tea was completely underbrewed. The milkshake was awful, tasted like ice and milk, flavorless. I asked them to take the shake back as I no longer wanted a replacement. When it was time to pay, they charged us for the milkshake (for a poorly made product which I didn't even drink), the head change (for a poorly made hookah in the first place), and when I asked to remove the items off the check, I was told that since the items were made and brought to the table, I'd have to pay for them anyway. Terrible products are excusable as long as the customer service is there to make it right. I was told to simply pay for this experience and lack of service with no complaints. Never going here again, complete...