Let me start by saying this is the first time I have ever decided to dish up a bad review to a restaurant. Also let me state that I am fully sympathetic to the staffing shortages in so many places, especially restaurants these days. Tonight was a bad one for this place. We stopped here on our way home from the Bay Area, ordered 2 pulled pork sandwiches from the menu and a couple beers. We waited over an hour for our food and the place was no where near busy. After a few inquires about “what’s up with the wait?” the poor bartender having to manage some hungry customers informed us he had to shut down the kitchen and assured us our food was coming out “right now”… 15 more minutes did produce food delivered to our table which was half the wrong order- this after 3-4 minutes was scooped back up from our table and delivered to another table and we were then pretty quickly after that delivered our other pulled pork sandwich and “here’s another beer”… no apology for the hour plus wait. Was our order scooped up from another table, then rerouted to us after sitting with other customers for a spell? What kind of second hand handling had gone on with these two orders??? I’m totally giving the bartender the benefit of the doubt here- he seemed like a good guy and he definitely had his hands full trying to juggle the bar and food orders and was likely pretty embarrassed over the whole scene that unfolded. I digress… One of our sandwiches was majority fat and inedible, sending it back was not an option at that point so we split the remaining food and left. So 1 star for this place tonight- knowing It had a problem and taking our order anyway or at least they should have let us know as we ordered, the wait would be long and let us decide if we were willing to wait it out or not. Seems Like this place has been around for a while in Davis…C’mon guys you can do better that what you offered These first time...
Read moreI have been to the Wunderbar a few times and I had fun and would give it an overall 4 star review, if there wouldn't be the problem being double charged. I went out with a friend of mine, which was not noticed by the bartender for more than 30 minutes. He was too busy to have a shot or two with other customers. The same bartender tried to give me the wrong card with the wrong bill when I closed out my tap. After I told him it was not my card, he looked for the right one and still tried to bill the wrong check on my card. I told him it was not correct and he opened a new tap with the drinks I had so he could close it out. I signed the slip and even gave tip. Little did I know that he still had $50.07 billed to my card. This was December 10th, 2023, today is February 12th, 2024 and even though I went to the bar and called multiple times to speak to a manager or the owner, nobody got back with me to resolve this issue. If I could I would not give them any stars after this incident since there is no interest on the management side of the Wunderbar to provide adequate customer service. I assume they do not really care that I won't bring any business to them anymore but I want to warn other customers to check their bill before paying it or better do not pay with card at all. Really disappointed since the staff seemed...
Read moreService is awful. Avoid this place!!! Unless u like young white men telling u what to do.
My husband and another couple were watching a game show today at the bar. It was enjoyable, so we asked the bartender, Eric T., if he could turn the sound up. He said, no, because he didn't like the host of the show. I commented that we all were all enjoying it, and wasnt it up the customers what we enjoyed, and not his personal preference? He then said that he could fix this "problem" and tried to change the channel to sports programming, which he failed to do. Anyway, my husband and i then left. Who needs to be treated like that? I tried several times to call and report what i consider to be horrible service to the manager/owner, but each time Eric T. Picked up the phone and refused to let me just call and leave a voice message. Ergo,...
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