Subway — Restaurant in DeKalb Township

Food is good, however I had an unfortunate experience last night due to an incredibly rude employee. I was there shortly before 9pm an hour before they close. I was greeted by a young female employee ( no name tag unfortunately) who grudgingly walked out of the break room when I entered the store (I could see she was sitting on her phone). Apparently me walking into the store causing her to have to get up and do her job put her in a bad mood. She rudely asked what I wanted, opened the door to get the bread and proceeded to slam it down on the counter. She continued with this behavior putting toppings on my sandwich, tossing the bottle of mayo down into the container, for example. All while making my sandwich she was looking around rolling her eyes. As she took my payment she threw down a pen that must have been in her way or something. In an irritated voice she said "anything else?" As if I had asked her to bake the bread from scratch, go out and slaughter the turkey and harvest the vegetables on my sandwich. I said no thank you, paid and left. At this time another group of customers came in and she greeted them with an eye roll. Needless to say I am no longer a customer at this location. Too bad because the convenience is great being in Walmart but I will not tolerate being treated rudely by an employee. Maybe she thought she could get away with it because I'm close to her age? Not sure. It was one of the most uncomfortable experiences I've had. I'm not sure if management would even see this but I would love for someone to reach out to me regarding my experience. I feel something should be done before this employee turns away...

I was very unimpressed with the service. I had to wait on a Indian woman speaking another language on the phone to even be acknowledged. So I doubt highly it was work related. I wanted to know if they were honoring the 6.99 any footlong. I was told I had to order online. The entire time thus woman is still on the phone. When my order was complete she had the audacity to ask for a few minutes and continued on her call while VERY slowly making my sandwich. The way the bins were set up you could not see what she was grabbing from. Not seeing the food displayed made me nervous of quality. You could not see through the metal covers. Then gave me static in how I wanted it build with the veggies. I had to ask her if I was disturbing her call. It didn't phase her in the least. She was still on the phone when I left. She acted like I was a complete hindrance to her day. Very very RUDE. I don't expect a service representative to Carry on personal business while a paying customer is at the counter. I'm sure she gets a brake for that.. And I was the ONLY customer there. And then for app to suggest a tip to the server. For doing her job in making a sandwich ??? A sandwich that she was clearly of no interest to serve. I find that...

Made an online order. Go to pick it up and they say it has already been picked up. I show them the app on my phone and am immediately treated as a liar and thief. I ask to get the food I paid for and asked if they needed me to walk them through the order to which they respond no. Watching the women struggle to recall the order I ask if she would like me to explain it yet again. She responds no. I then correct her when she put the wrong cheese on to which she tells me which cheese the sandwich comes with. Back to the receipt we go. Seeming completely uninterested and confused I ask if she would like me to read off the order, after the 3rd attempt I’m finally able to get an answer. Overall...