Overpriced. Very very poor customer service. Charging $50-$75 to have a voice of an anime character to autograph a fan made card.
This place is completely ridiculous at least the one in DeKalb. I know that they have our location which I have not been to. They changed their prices for pokémon packs one day from $6 to $7. There is a total of three TCG shops in the DeKalb area.
Personally if you want fair prices I cannot say the name of the other company however it is not the one close to sycamore which is this location, and it is not the one in downtown DeKalb.
The farest prices I have ever seen is a TCG location close to Hy-Vee.
I just want people to have fair prices for good product. I don't want to come in these reviews with nothing without facts so I will not say that this company or the other one in downtown DeKalb are involved in some sort of scalping organization.
I do still stop in this shop to see if anything has changed, and so far nothing.
I will agree to change this one star review into a more positive review when I start seeing people treated fairly. Unfortunately I just don't see...
Read moreAdmittedly, I find myself returning to this store 2 or 3 times a week. Upon entering, I am always met with such friendly and responsive staff! The quality of service and the level of information provided by those who work at Redemption Vault is truly unmatched. This business has singlehandedly reeled me into having an active interest in collecting Pokemon cards. Their method of pricing and salesmanship is such honest work, making it amazing to witness a community begin to support this business at their DeKalb location. If you’re ever in town or around the DeKalb Market Square, making a quick stop to see Redemption Vault’s collection of FunkoPops, Pokemon and One Piece cards is definitely...
Read moreJust found out today the store finally opened. And it has been a great experience. Picked up a couple Chase cards I was hunting down. And it's nice to have a local shop owner who's so polite and happy to have new customers. Love hearing his story. Wishing him the best and for anyone looking for trading card game needs. This place is going to be amazing. Can't wait to see this place grow and the amazing things that it's going to bring to...
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