Typhoon Asian Fusion Bistro — Restaurant in Delaware

Stopped in here on a whim when I was having a craving for some asian food and didn't really like the star ratings for the 1 $ sign places, so went with this place. I was expecing the $$ double money sign to be a sign of this place being somewhat expensive, however, I think it was actually very fairly priced. Most entrees were 8.95 up to $13ish. I really thought that was very fair compared to most asian restaurants I've been to throughout my life... granted that's throughout several states....

The food portions were hefty. I ordered the dinner size sweet and sour chicken with a side of white rice and side of lowmein. My fiance ordered the shrimp fried rice. The sweet and sour chicken portion was HUGE!!! The low mein side was a hefty portion as well. The shrimp fried rice was an adequate portion ... but ... there was like 3 peices of shrimp in there... so that was odd... my fiance insisted I don't say anything so I didn't... but I typically would have expected more shrimp ... no matter how large the sizes of each individual shrimp are.

I didn't like that when I asked for a little more sweet & sour sauce to-go they said they'd need to charge me... kind of odd thing to charge for. Although... they didn't charge me for extra veggies in my entree... so ... I can't figure out the logic here.

The service was ... sub par. It was 4pm when we visited and the bar tender was the only person on the floor and I had to try to yell across the restaurant to ask about the drinks and order. The drinks arrived FAST so that was nice. We were not checked on at all after we received our food so that was odd. We didn't have to wait long to get our check after we were done eating so it seems as though the bar tender was keeping an eye on us regardless of the lack of check-ins.

The food was ok. The sweet & sour chicken was standard taste because of the sauce, however, I totally loved that they brought it out with the sauce on the side so it kept the chicken nice and crispy wihtout getting soggy. The lowmein was a little underwhelming... I ended up not eating it at the restaurant and taking it home to fancy up with some spices and soy sauce, which ended up being excellent once I enhanced the flavors!

As we were finishing up, it seems as though one of the owners came out to work the bar. The reason I thinks he was the owner was because she was extremely friendly and welcoming and when I almost left my favorate jacket she stopped me and I was SO thankful. She just had that.... above and beyond touch... so... hopefully she rubs off on her staff! :)

Overall.... alright. Might be back... but wouldn't be my first choice before trying the others in town to assess the...

Ordered online and was quoted an hour wait, no problem we wanted to try it for awhile and they could've been busy. When we get there the place was barely half full if that. Maybe just short staffed which became apparent when the hostess told us to wait a minute as she had to clear and seat a table. So she was busing too? She returned from seating her table and then tended to an empty bar as well. The whole time we could hear apologies for long wait times a man even abandoning the wait for his food all together. Finally a Manager came around, kind but flustered and rushed, to organize the front house. He asked if we had been helped, when we told him we were here for a pick up he grabbed it from right behind the hosts podium. It had been sitting there the whole 5 or more minutes we were waiting. It was paid for, should have taken seconds to ask and hand out. To this point everything was understandable as they could have been short staffed. However on the way home we realized we were missing an item so we circled the block and went in again, explained to the hostess what was forgotten. She apologized, blamed the kitchen, and then left for the back to grab it. When she returned she told us that the flavors of Mochi we ordered were not available so she had taken the liberty to grab a different flavor without asking and then left again. So now we head home. Only to find that a whole entree had been forgotten. Our bag had been handed out by what I assume was a manager or at least a form of supervisor, tickets should really be read and checked more especially by management.

I wont even go into the price or the food itself because what I have already described is enough for me to leave my first...

Ok here is my review. The food I ordered to go was quite good and up to expectations and the service was as well. 4.8+ stars. Kara my server at the bar for takeout was great all week. Here is my issue. It is with management. 1 star. If you expect "customer service" from "management" this is NOT the place for you.

And if you like me -- like to work online while waiting for take out or even dining-in -- this is NOT the place for you.

Even though every business within a block of Typhoon has free public wi-fi, when I asked for the password to the wi-fi for Typhoon_Guest the manager told me they don't give out the password for Typhoon_Guest. Duh!

But here is the nail in Typhoon's coffin for me. Today when I went there for a to-go order for the 6th day in a row, I get a bill for $1.50 more than the prior 5 days. When I brought it to their attention they paraded out "Elise" the "manager" who basically told me that although the price increase was not reflected in their menu, inflation required them to raise prices and I should accept that and get over it.

When I told her that I have been there now 6 days in a row and tipped $5 for a $16 order, but would not come back if they were going to charge me the lousy $1.50 extra, she basically said "sorry to see you go". And she is a manager?

Her co-worker Kara attests to her longtime service for the restaurant and hard work. Perhaps, her hands are tied and she simply is following marching orders from a myopic ownership. Good luck "upper management".

Bottom line potential Typhoon Restaurant Goers: if you don't need wi-fi and are willing to get get nickel-and-dimed, go there and enjoy the good food and service. And, please tip the...