I really enjoy Sweet Sensations ice cream and variety of options. However, I have went here 4 times this summer and each time I hoping it will be different yet leave disappointed in the behavior of staff and every time there has been an error with what I have ordered. I waited at the window while two girls gossiped. Another time a Hawaiian flurry I ordered was made incorrectly twice before the third. When I asked the girl to correct it she had an attitude. Another time I ordered a flurry and was given the wrong size resulting in them needing to correct it, and again rude about having to do so. Most recently I ordered a hand dipped, and they couldn't even get the flavor correct. I suggest some retraining on customer service skills and the correct...
Read moreI stopped by today (5/5/24). I ordered a medium chocolate shake, not sure what I got. It was barely cold, just soupy melted ice cream with way too much chocolate sauce. I had to pitch it. I was very disappointed, this was Not up to their standards! I fear there is an employee who doesn't know how to make a chocolate shake! It's early in the season & this could have been a new person with NO training. Don't let this go unnoticed or you may not have a profitable season. Not sure I...
Read moreIf I could describe Sweet Sensations in 1 word, I'd use a word in the name: Sensational. I've visited twice so far in the short time I've lived in Holt so far, and I've been thoroughly impressed both times. These frozen desserts are exceptionally well-priced; you'll definitely get your bang for your buck here. There are tons of flavors to choose from, so it will never get old. Give this place a shot if you...
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