Chipotle Mexican Grill — Restaurant in Denver

To the General Manager at this location. You really need to talk to your employees particularly the crew from 4 -14-2025 the night crew particularly the older lady who has a mug and look like she was upset cause she had to serve a man of color and had a mug on her face as she acted frustrated and the the male worker talking to her in Spanish about me. Yes it was clear as day. Look if your employees can't deal with adversity. They should not be working there matter of fact they should not be in America period seein that they can't even speak English. There is enough hate and racism in this country as we all know we dont need anymore, especially comin from people who is here on a piece of thread there self but have the nerve to not be able to deal with adversity like hell isn't that what yall going thru at this moment? So yea General Manager talk to your employees and make sure retrain them sense the other lady took over mid way making my food and I had to even ask for more rice with the half empty bowl that your unadversity employee wanted to give me..Thank You in advance General Manager at...

This location is great, but there is a line employee who I presume is the manager and I feel like he makes a concerted effort not to give full portions. I am a former chipotle line worker and every time I come here I seem to be given 50-75% of what is considered normal when he is working the line. When I end up spending 15-20 dollars on a bowl, giving me a 1/2 - 3/4 scoop of meat feels essentially like highway robbery. You’re telling me that $10 for 2-3oz of steak is fair? I understand inflation has made everything cost more, but it is off putting to have to ask multiple times for “a little bit more of _” and this happens from the rice all the way to lettuce. It is frustrating enough for me to want to drive to a different location. This has happened numerous times and I think I finally got frustrated enough to leave a review. That being said, this location is clean, efficient, and most other employees and very polite. Just the manager makes me feel like he is actively giving less product in an effort to improve his margins. Come on...

These people at this location are horrible when it comes to customer service. I placed an order online and was double charged for my order so I called the location I placed my order at and the guy confirmed my order and gave a number to call about the extra charge . I waited about 10 minutes and then went to pick up my order by time I made it to the store I was told they couldn’t find the order in the system and then the workers proceeded to stand around speaking in Spanish and looking silly as if they wanted me to just leave without any food or the money they over charged. I was so irritated I asked for the number to corporate reordered the food for my kids which I paid for a third time and left.. I ended up getting my money for the two charges on my debit card back but the hassle you have to go through to speak with a competent employee at this location that can help when there is an issue is nonexistent and they really...