I typically enjoy LBG. Today however was not quite the case. After a round of beers with a friend who I had been cycling with for the last couple hours I went to the bar to get another 2 beers. I was asked if I had a tab open and I said no and that I believe I had closed it out but wasn’t sure. The woman behind the bar asked my last name, looked and then told me I didn’t have a tab going. I said ok, then I’d like 2 Four Noses IPA’s. I went to pay with my phone via tap and she said I couldn’t open a tab with a tap and needed a card. Somewhere in here there must have been confusion because I kept saying I didn’t want to open a tab but rather just buy the 2 beers but she kept saying I could t open a tab with a tap payment. Ok, I get it. I just want 2 beers and I don’t want to run a tab and I just want to pay with my phone. This went round and round and for the life of me I couldn’t figure out what she was talking about because I just wanted to pay for 2 beers just as I had done with my first 2 beers. Upon realizing there was some kind of a misunderstanding she slides me to talk drinks, maybe sours, that I clearly did not order and she says $20 something for the drinks. I said that’s not what I ordered so she pours the two beers I asked for and says she doesn’t think there was much of a price difference. But I can see on the board there is a price difference and I’d like change. She then tells me I’ll have to wait for her to take care of everyone in line before she can do that and the place is packed and it’s clear the beer line is not going to die down. I ask why I can’t just get change or a credit to my card and she says she just can’t do that but would I like a shot of Jameson. No, I don’t want a shot of Jameson for gods sake, I’m riding my bike which is clear from the bike garb I’m wearing. Do I want another beer? No I don’t want another beer. I just want my change from your incorrect entry. She then again says in her snarky bartender way that I can wait until the line dies down. I walked. This place is normally great. This bartender was not. How about some free fries, or a burger, or even a pretzel? I’m the customer. You made the mistake. Own it. Be accommodating. It’s called customer service. And don’t offer Jameson shots to people riding bikes or driving cars.🤯 Next time I’ll hit up Denver Beer Company...
Read moreNestled in the heart of Denver, Lowry Beer Garden is a delightful oasis for burger enthusiasts and beer aficionados. The inviting outdoor seating area, adorned with twinkling fairy lights and rustic wooden tables, sets the perfect stage for a relaxed and enjoyable evening.
Now, onto the star of the show - the burgers. Lowry Beer Garden delivers mouthwatering delights, with perfectly grilled patties and a burst of flavors that leave taste buds in awe. Their diverse menu caters to every palate, offering classic cheeseburgers and gourmet creations that rank among the best in Denver.
However, what truly elevates this experience is the exceptional service provided by Cassidy, our waitress for the evening. With a warm and genuine smile, Cassidy guided us through the menu, offering insightful recommendations that perfectly complemented our preferences. Her attentive and personable approach made us feel like valued guests throughout the meal.
Despite the bustling crowd, Cassidy's professionalism remained unrivaled. She ensured our glasses were never empty and engaged in friendly conversation, creating a welcoming atmosphere that left a lasting impression on everyone she served.
Lowry Beer Garden boasts an impressive selection of craft beers, catering to even the most discerning tastes. Whether you prefer a hoppy IPA or a smooth stout, their well-curated drink list is sure to please.
In conclusion, Lowry Beer Garden is a hidden gem in Denver. With delectable burgers, inviting ambiance, and Cassidy's exceptional service, this place leaves a lasting memory. So, if you find yourself in Denver, make sure to visit Lowry Beer Garden and experience the magic for yourself - you won't be...
Read moreSadly, I was quite underwhelmed by both the drinks and the service during my last visit to Lowry Beer Garden.
First, the drinks. To be fair, I ordered liquor, perhaps their beer is better. However, if you're going to serve it, please do it well. I dinged them 1 star for that, but it's not their specialty. So, it's not fair to take more than that, in my opinion.
However, regardless of what you serve, last night's service was and their "policy" is inexcusable. The staff here, were passive at best. I've frequented many bars, beer gardens, and breweries over the years. So, I speak from experience when I say that the staff was disengaged.
We were a relatively large group (about 10 adults). Never once did anyone come by to ask how things were going, offer a refill, or bus the empty glasses. Nothing at all. Every time we went up to the bar, it felt lime they were doing us a favor by pouring us a beer or two. Also, everyone in the group was a parent, no one was "sloshed," drunk or belligerent.
Finally, they never announced last call, at least no one at our table knew, and we were one of only 2 groups left. So, when we walked up at 11:03pm, on a Friday night, they dryly told my date and those who walked up for a refill that they're closed. Not only that, they took it upon themselves to close ALL the tabs and topped themselves 18%...
Look, I understand that some places charge a mandatory 18% for groups of 8 or more. However, those places also have staff who actually work to serve said group. As I mentioned above no one here did any of that at ANY point. So, sadly this will be our last visit...
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