We pulled into Bruster’s at 9:36pm. There was a long line and 1 person was working the front. We had several members of our family so we let a couple go in front of us to be nice RIGHT when we got up to order. When we got to the window at 10:01 the blonde working told us she would only sell us cones or cups bc they were closed. I explained that we arrived at 9:36 and bc we had to wait so long in line that’s why it was now 10:01. I asked her if she would make a shake or sundae and she refused. She was rude and told me I was rude so she would not make a shake or sundae. She had made a shake for the ppl that were ahead of the ppl we let go in front of us. I noticed a girl working in the back but she never assisted the blonde that refused to serve what we wanted while we stood in line for 24 minutes. This is fall break. We have been coming here for years. It’s terrible that only 1 person was running the front and even worse that after you wait in line that long you are told they will not serve what you waited for. We left. I doubt we will ever be back. I mentioned writing a review and she even mentioned yelp. How rude. I think the owner needs to know what kind of employee she has working at this business and how...
Read moreBruster's Real Ice Cream was a delightful treat for our family outing! The moment we stepped in, we were greeted by a mouthwatering display of freshly made ice cream flavors, and the aroma alone was enough to excite our taste buds.
The ice cream itself was simply divine. Creamy, rich, and packed with flavor, it was evident that Bruster's uses high-quality ingredients. From classic favorites like chocolate and vanilla to creative specialty flavors, there was something to satisfy every member of our family, including the picky eaters!
The staff at Bruster's were friendly and patient, especially with our excited kids who couldn't decide on just one flavor. They happily provided samples and helped us navigate the menu to find our perfect choices.
The atmosphere inside was cheerful and inviting, making it a perfect spot to cool down and enjoy a sweet treat together. We even got to watch as they made waffle cones right in front of us, adding to the experience.
Overall, Bruster's Real Ice Cream provided us with a wonderful family outing filled with delicious flavors and warm hospitality. It's definitely a must-visit for anyone looking to indulge in some of the best ice...
Read moreBeen visiting Destin with the family for over a decade and found Bruster’s years ago along with the best ice cream, Almond Chocolate Coconut. They make it along with other excellent flavors but do not have it available all the time. This year when we visited they did not have the wonderful flavor I was craving for over a year but my wife asked and they delivered. The individual that makes the ice cream in the morning called my wife and made sure that she made enough Almond Chocolate Coconut to keep me happy all week. We bought 3 half gallons to bring all the way back to Texas. Thank you all for your excellent customer service and for accommodating our request. It’s been a week since we’ve been back home and I am still enjoying your wonderful ice cream. Can’t wait to re-up next year.
Thank...
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