The Blue Matisse is probably the restaurant area and the Nau lounge is the bar? but they are in the same room with the same folks working both areas and the seating seems to be connected. I split the difference in rating scores here. We had dinner and while the food was great, the service was lacking. It was slow and not too inspired. Our wait person wasn't very attentive, and we had to flag her down several times to get things we needed. So, I would rate that as a 3. Breakfast the next morning was a solid 5 if you don't look at the cost. As a Diamond Elite member, we had an opportunity to get a coupon for breakfast, but we took points instead. Wrong move, because we were charged $60 for the morning buffet. Granted it was delicious and they had many items to choose from, but we could have gotten away cheaper someplace else. Probably not the selection of dishes we had here, but we don't eat that much and there are many restaurants with a mile or so from the hotel we could have gone to if we knew it would...
Read moreUnforgettable Breakfast Experience with Exceptional Staff!
I stayed at this hotel for two and a half months and had breakfast here every day. The food was always fresh and delicious, but what truly made my mornings special were the incredible staff members.
German is the most professional person I have ever seen. Watching him work always left me deeply impressed. The coffee prepared by Boston was the best in the world, and Juan Pablo’s thoughtful service was outstanding. Mario’s warm smile and soothing voice never failed to brighten my day.
I will also never forget Maria, Carolina, Nathaly, Marlene, and Andrea, who, although I haven’t seen her recently, always guided us to the best seats with such care. Their kindness and hospitality left a lasting impression on me, and I will cherish the memories of my time here forever.
Thank you to the amazing team for making my mornings so special and for your outstanding service. This place is truly...
Read moreMy wife ordered the breakfast ( Matisse) with the Avocado & an latte & the waiter did not write anything down at all , he came back with a Hot tea ☕ & the wrong plate of food that she ordered , then tried to show us the menu and said that's what you ordered & then realized that he was wrong on what she originally ordered & did not even correct it - that's pretty bad right there considering it was his fault too - other then that - not a big selection on the buffet for breakfast 🥞🍳🍳 - you don't get pick but an omelette . Not too impressed on the breakfast for a 4...
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