Dunkin' — Restaurant in Douglasville

We came in and ordered a few items. The croissant my boyfriend ordered had cheese and he ordered no cheese. You can clearly see that on the receipt. He is allergic to cheese and clearly didn’t pay attention! We call their store 2x and no answer. We were the only people in there when we were there too and no answer to our call as we called to let them know it was made wrong and we would be coming back for a remake. Poor customer service and lack of paying attention to our order. The girl was not very friendly either as he asked for ketchup. 1...

I started this new job and have stopped everyday at this Dunkin for 2 months now and ordered the same drink and same order every single day. Now all the sudden the lady in the Drive-Thru tells me that she's not allowed to modify a certain drink that they've modified for 2 months now. So this Duncan has lost my business because there's a Starbucks right down the road and I don't recommend you going to this dunking if you don't want it exactly the way they make it because they'll refuse to...

Every time I order my coffee on the app (which I love the app) I get to the store and my order is incorrect. Instead of a hot latte they make a cold one which defeats the purpose of the app if I have to stand in the store and wait for them to remake my drink. This has happened 6 times between both douglasville locations. This morning instead of saying sorry I will remake it the girl says well cold is what most...