My first ever experience at any honest eatery was this location and I genuinely don’t think I could’ve gotten an experience better than the one I had.
Brinley was the person that helped me that day and they had a deal going on that I couldn’t figure out. She so kindly guided me through the process and helped me find what I wanted. I’ve never seen such an arrangement of options for açaí bowls as you can find in honest eatery and although I was a little overwhelmed, she was super kind and patient with me through it all. I ended up making a huge bowl on accident from my indecisiveness and she didn’t even hesitate to show me her skills with managing it, closing my overflowing bowl with a lid trick so I could take it to go. She has the most beaming, friendly smile I’ve seen in a long time and I left for the day absolutely gushing about the service I had.
I came back in less than a week and I ran into her again. She remembered me instantly and that brought me so much joy. She always has the same bright smile, greeted me like always, and helped me through what I wanted that day with fun, light conversation. I left that day gushing about her service to my boyfriend again.
I couldn’t stop thinking about honest eatery. I credit it all to Brinley’s service. I went to another location since it was closer to me at the time and my heart broke because the service was incomparable to this location’s. You wouldn’t believe it, I followed up by going back to this Draper location.
I’ve been to this location about 6 times now (I think… I’ve lost count) and every time I was greeted by Brinley and her amazingly warm smile. Her service is impeccable and I swear I have never had anything like it before. She introduced me to all the fantastic flavors and recommendations I’ve come to love now and even showed me things I don’t think I would’ve ever tried before but came to love as well. She made me a lifelong customer and my boyfriend seriously doesn’t hear enough of how much I talk about her when I leave.
If it weren’t for her, I don’t think I would love honest eatery as much as I do and it makes me sad to know she is leaving soon. I wanted to write this review so any one who hasn’t had the amazing service by her could be graced by her personality before she’s gone. She had by far the best service I’ve ever had and as someone who works in the food industry as well, she is absolutely an angel. I don’t know how to end this other than, I hope anyone who visits this location has the same amazing experience as I do whenever...
Read moreI would have given it a five because of the daughter working behind the counter who was doing her best. My daughter visiting from Denver picked this randomly. We met there to say our goodbyes before she got on the road back. First, when we walked in there was nowhere to sit, we had no idea we could order from a kiosk before hitting the counter. We were not informed to help make things easier for the girl working the counter. The biggest problem was that only one person was working on preparing all the orders. So it took a minute and one of my orders she didn't get for my daughter. So I ordered again and another avocado toast yes yummy! I kept asking if it was up yet because my daughter had to leave now. It took over 30 minutes to receive it, to say the least, we ended up being there almost two hours. Yes, I was getting frustrated but patiently waiting. I would suggest it because I am in the same industry but now managing a restaurant. People come in for fast service and you should have staff on hand to get through the rush. But even more communication is even more important. Tell customers to use the order kiosk and your name will be called. Then the counter can focus more on getting food out. And not have to deal with being bombarded all at once. Just my thoughts but the Avocado toast I love and the acai bowls are yummy! Being a Mother and Daughter ownership was what I love! Good luck...
Read moreIt seems this place is new so they may just have some kinks to iron out. The kiosks for ordering may save employees time, but I would prefer ordering face to face. The kiosks also say the empeñadas have ground beef but when you click to add it to your order you choose between spicy chicken and, I think it was, pork. The smoothie I ordered was DELICIOUS and not too sweet. I placed my order "for dine in" but was still given all disposable utensils and containers. The straw was compostable but the fork was plastic... and they had no commercial compost bin or recycling bin, just one trash. I would go here again for a smoothie but I hope they make some...
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