Geek Squad — Local services in Sandy

We use the geek squad for our new TV and new computers we bought through them. We have use them multiple times over the years since we’ve been using geek squad. They are extremely smart, helpful, and since most products, nowadays, don’t have really much of a user guide, they have been wonderful to have questions answered that we can figure out from que reader bar codes or from Internet search guides. Sometimes you just need to have someone SHOW you how to work your fancy new electronics. Jodi with the Geek Squad has been the tech that has been working with me since I got this new computer last year. No, we are not computer or TV illiterates. We fully understand how to do things with both, but, the newest once we buy our more difficult than the ones we’ve used before. So, having a geek squad, there has been a very, lovely service...

I needed an estimate to replace the battery in my laptop. I tried to call somebody at the local store, but my call was routed to a central call center. They could not give me any information about the battery replacement and would not allow me to speak to anyone at the store. Instead I had to make an appointment. At the appointment, they told me they couldn't give me an estimate without taking my laptop and sending it off. So I went by a small computer repair shop and got the estimate in 10 minutes. This was a complete waste of time and gas. Two stars instead of one only because the people themselves...

I had a really good experience with the Geek Squad, though they seemed a little understaffed. I brought a computer in that wasn't working and they not only asked me questions to find out what was going on, but they were also honest with me about the problem, and how much it would cost to repair it. The technician who helped me wasn't trying to convince to buy something that would't work, and even gave a breakdown of what...