McDonald's — Restaurant in Dripping Springs

Eating here? Worst. Idea. Ever. Also, English optional.

I haven't eaten McDonald's in months, and hadn't tried this local location at all as there is MUCH better food around here. However, a co-worker and I had been talking about the new "All Day Breakfast". I thought that a Sausage McGriddle would be good so I stopped in. I tried to order said item, and was told by the girl (who did not seem to understand ANYTHING about her job) that they did not have them. Only McMuffins. So I settled for a Sausage & Egg McMuffin and a BigBreakfast with hotcakes. Or so I thought. My first question should have been when I realized how little I paid, but it didn't quite register. When the food came out, I was given a Sausage McMuffin, no egg, And hotcakes and sausage, no eggs, hashbrown or biscuit. In the meantime I had watched her mess up another customers order completely at which point the customer put the tray back on the counter and walked out, not even asking for a refund. I ate my sub-par food and figured it was time to get back on the road for work. I, against my better judgement, walked up to the counter once more to order an M&M McFlurry. I figured there is no way you can mess that up right? WRONG! She started to enter in my order as a quarter pounder with cheese, at which point I stopped her and again told her what I wanted. It took 5 times until she finally understood the McFlurry part. Then she looks at me and asks "oreo?". I tell her M&M 3 more times until she calls someone else over because she doesn't understand what M&M's are apparently. The other person shows her how to make the McFlurry, but in doing so, puts the spoon through the bottom on the cup, losing about a third of the ice cream. She then grabbed another cup and scooped the remainder into it. I looked at her and told her to keep it, since I had ordered a regular, and paid for a regular, not for less than a small. I walked out and will NOT be going back to this location ever again.

Additionally, while I am not some bigot that will say learn English or get out, if you are working at McDonalds, it SHOULD be required to have a working knowledge of the language. To help people at the register and expect to not have to use it and look like a child not understanding the word M&M, is just...

I have been a fan of McDonald's for years...... However, the experience we had yesterday in Dripping Springs TX was without question disturbing. We took our grandsons for an after school treat! This was a major mistake! The staff was rude from the start demanding that we have our order, "WHAT DO YOU WANT!" we ordered 2 ice cream cones, a McFlury, and a chocolate milk. The cones were OK after 2 tries, Then the McFlury, she put icecream in cup then decided the cup was to small, squeezed it into a different cup and tried to mix the cookies in by hand. I asked about the mixing machine. I was told that there is no such thing! So it was not mixed at all but layered, what a mess. When I complained the staff would not talk to me. My 9 year old grandson went into the bathroom, came out, and said that is a mess! My 6 year old grandson had to go so i went in to supervise and yes it needed to be cleaned. So I wanted to report it to the staff. I went to the counter to talk to someone I could not get anyone to respond!!

PLEASE READ THIS!!!! While at the counter I witnessed one of the most disgusting things I have ever seen!!! While serving a drink to the drive-through evidently the employee wasn't sure they had made the right drink. I watched, I think the manager, lean in for a sip!! After sipping he said yes it's right, put a lid on the drink and sent it out the window! So If you must go to the McDonalds in Dripping Springs TX. At least do not go through the...

Very rude, no manner what so ever! Doesn’t matter if you work at McDonald’s or Olive Garden or where ever, treating people as a human is part of your job! Respect people is part of human characteristic and shouldn’t change with your work place! We order our food as drive through, he didn’t hear apparently, then we got to the next window, before he taking our order he hushed my husband while he’s taking someone else’s order on his radio, really!!!!!! Of course you can’t hear what we ordered! So here we are, we have to order it again, before we can ask for the receipt, he closed the window!!!! Now the next window, all the French fries are halfway empty, we asked him for the receipt, he said it’s in the bag! Receipt was no where to be found! Try to walk inside and ask for it, all doors locked! Stayed in the drive through line and when it’s my turn, asked for the receipt! Without any apology that he lied about the receipt, he asked me to go because the line has to move as if I’m not part of the line or I’m not his customer! Long story short one receipt took them 15 min to bring it, again no apology! Very rude, never would go...