This is a Dubuque hidden gem. A bit $$$, but SO worth every single penny!! The store is so warm, inviting, welcoming and ridiculously clean and spotless. The seating is well thought out and nicely laid out. No one is sitting in someone else's lap, U aren't getting elbowed by another person as the sit down or leave. The service is always exceptional. No matter how busy they are, they are always kind, considerate, helpful, friendly and courteous. The ice cream...phenomenal. And SO many flavors 2 choose from!! One just as delicious, if not more so, than the previous. I can't say enough great things about this business. I'd literally B the size of a barn if I worked there. All I can say is that I'm, at once, sad and grateful that we live 20 minutes away from this treasure. Not only would I B broke, I'd also have diabetes and weigh on the north side of at least 300#!!!! Update: While I'll ABSOLUTELY NEVER have a negative word to dish out on their employees, their ice cream selections or the cleanliness of the store, I would B terribly remiss if I didn't vocalize my absolute disdain 4 the bottom wrappers that they put on all the various types of cones. U literally need 2 B an either an engineer or a microsurgeon 2 get those bloody things off without crushing your favorite type of cone. I don't know what kind of glue those manufacturers use, but they could do with about 60%less glue, and the cones would still B safe. Plus, I'm positive they'd see a bigger profit almost instantly with the $$ they'd B saving by cutting back on the amount of glue. It literally takes a person ar least a bare minimum of 90 seconds 2 get those wrappers off. And even then, they still tear apart leaving little ripped up, bedraggled chunks here and there. And if all that wasn't enough, the paper covers will then leave some of the sticky glue that they use to put said covers on your cones. I just wish that their cone covers were half as easy to remove as the...
Ā Ā Ā Read moreIce cream is absolutely delicious! However staff is another story. Was there a few weeks ago and the male server had such a sour look on his face. Looked like we were bothering him. Did not crack one smile or give us a friendly greeting. Did not plan on returning after such poor attitude from him. But had some friends that wanted to try it the other day so I agreed. Different male staff member wasn't super friendly either. The female employee had really long hair that looked greasy and not tied back. While digging out my icecream her hair was hanging over all the ice cream in the case.So disgusting. Did not want to embarrass her because place full of customers so I didn't say any thing. Wish i would have because how many times has her hair been over all or in the icecream. Who doesn't insist employees tie back their hair??Did not eat the icecream either. Dumped it because of her dirty hair hanging over it....
Ā Ā Ā Read moreWonderful, adorable, and fresh-looking ice cream shop in downtown Dubuque!
We were visiting from out-of-town and had a craving for ice cream. We visited on a Sunday evening. What a wonderful experience!
The shop has lots of seating (with tables made from old sewing tables), so it would be a great spot to stop on a hot summer day to escape the heat. You can order ice cream by the scoop or have it made into a milkshake. There were so many creative flavors; it was hard to choose! I ended up picking a chocolate brownie flavor called Brownie Cascade. My hubby sampled several flavors and ended up getting two scoops -- one called munchie madness and another called peanut butter cookie dough. All three were absolutely delicious, with rich flavor and great texture. Defintely a must-visit place in Dubuque!
Also, we chatted a bit with the owners, who were super friendly and kind. They seemed like really...
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