Hot Pot Times — Restaurant in Duluth

A word of advice to all who go to Hot Pot Times. If you have children under 10 years old, but the children are slightly taller, here is a reminder that you must not go to this hot pot restaurant because they will charge extra fees, and the more people there are, the more they charge. They clearly advertise the price at $19.98 per adult and $9.98 per child for lunch. This time we were two adults and two children, they added one dollar per head, which became $20.98 per adult and $10.98 per child. The child price also increased since my childer are taller. Four people added 4 dollars in total. Fortunately, I didn’t bring my parents and sisters with me, otherwise they would have added $10 more (cheating). It's hard to notice the increase since tip is not included, and I always give a tip of no less than 20%. When I asked them why the price was higher, they said that the price increased by one dollar and they failed to change the information in time. The money is not much, but this was unexpected and I felt cheated. My child is under ten years old, and I can provide his ID so should I pay more just because he is taller? You can clearly mark the price, inform me in advance, and clearly tell me that restaurant charges extra fees for tall children according to their corresponding height. That practice would have been reasonable, and I wouldn't have argued, but the additional money was just added to my bill. If you want to go to this hot pot restaurant, be careful. There are many hot pot restaurants, that cost about the same and some are even less expensive with the same quality or better. I actually ate at this hot pot restaurant two days prior and cannot believe the price changed this fast and they charge extra for...

Hot Pot Time located in a very busy plaza with 9292 and super pho being their neighbor. Since they open, my family and I have been frequent returning customer. we sometimes go 2-4x a week. The reason it took so long for this review is because of our busy schedule. I've read some reviews and I'm so sorry some of y'all didn't have a good dining experiences. My family and I lucky enough that we never had bad experiences. It's always the same people that served us and they're always been so kind and nice to us.

Their food selection is not as big as other hot pot places, but they have everything that one could ask for. their veggies selections is super good and their seafood is fair as well. Their blue crab has so much egg and their meat is good good. Some people might think because their meat is frozen that it's not fresh. Other restaurants serve frozen meat too; they just defrost it so it doesn't look frozen and make you think it's fresh. Its GA, you won't find much fresh stuff.

Again, we never had a bad experience since the first time we came and that's us coming for more than 20x since they opened. We do recommend this hot pot spot to everyone and they all loved it. People complaining about their pricing; y'all need to go somewhere else. It's $20 for lunch and $30 for dinner. Anywhere you go nowadays is way more than that.

Until next...

Was in line as a Party of 5 with my 4 kids (1 adult, 4 kids - 12 year old, 10 year old, 8 year old, 6 year old). A party behind me with 4 adults and a baby literally cut me in line and told the host and the waitress that they were a party of 4 with "just" a baby and they decided to seat them before my party while I stood there with my jaw dropped. Last I checked, 4 adults + 1 baby in high chair is either the same or less than 1 adult + 4 kids. I stared flabbergasted as as the host and waitress rewarded this aggressive group who cut us in line with verbal gymnastics after we were already waiting and had other parties that arrived after us seated before us (parties of 2 and "real" 4 person parties so those didn't bother me as much).

Have also been there before where they tried to aggressively rush us out even when we had time left on the 90 min time limit as other reviewers here have mentioned as well. After today's incident, never going back again.

We had originally liked going because of their lunch deal special which is definitely a very competitive deal, but in hindsight, several of my kids would always deal with upset stomachs every time we ate there anyways so likely you are getting what you pay for in terms of...