Rocky Mountain Chocolate Factory — Restaurant in Duluth

Maybe it's because we went during the offseason, but everything we got was hard and tasted old. Spending nearly $70 on chocolate, you would think some of it would be edible. It was so hard and crumbly. I don't understand because there were four people working when we got there, one was making covered apples I'm not sure what the others were doing but you would think if you need that many employees you have business and you're keeping things fresh. It was so awful and a complete waste of money.

EDIT to answer business's question. We purchased bear paws, salted caramels, chocolate mints, and two boxes of assorted chocolates. It was ALL hard and crumbly. It was certainly not an isolated thing. I hope you can do better in the future, it is a lot of money to spend to get poor...

I recently bought a chocolate bar here because it was marked half off. Seemed like a good deal until I realized later the “best by” date had passed over a month ago. Nowhere on the signage or from the staff was that disclosed as the reason for the discount.

While I understand best-by dates aren’t hard expiration dates, customers have a right to know why something is being marked down. Especially when it involves food quality. I probably wouldn’t have bought it had I known. Disappointed in the lack of transparency.

Edit: the store manager reached out and apologized. This was a mistake and it was not marked down because it was past the...

This place was tasty, but I probably will not visit again due to the expense. A caramel apple, for instance, costs over seven dollars. It was a beautiful store, but there were a number of little gnats and flies flying around, which was also kind of a turn off. That said, the staff were very friendly and helpful, and the family did enjoy the caramel apple we purchased, which was the snickers version. If I went again, I would recommend the regular caramel apple with nuts, - simpler, and perhaps, not too sweet. Overall, I will give my...