Fast-food chain for Chinese standards, including some health-conscious options.
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The BRIX on the Fox
4.8
(253)
Dundee Township Historical Society
4.6
(13)
Carpenter Park
4.6
(235)
Denny's
4.2
(1.0K)
El Diablo Cantina
3.6
(244)
Southern Belle's
4.2
(437)
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Popeyes Louisiana Kitchen
4.3
(469)
I placed a order at 3:10, it said my food was ready at 3:20. They told my door dasher that the food wasn't ready, he didn't leave the store until 3:55. I called the store and they said that he was talking two orders but one of them was not ready but mine had been sticking there in the window for 30 minutes going bad, and they didn't want to make me a new plate because "it wasn't their fault." I asked to speak to a manager and the girl on the phone said that there was no manager there. I don't understand how it takes 30 minutes to make food but its more clear when my door dasher sent me a photo of the employee talking to each and one of them flipping off the camera while talking. I wont order from this location again, I usually go to the one in hoffman because they are more efficient and friendlier. Very sad on how that turned out. Now im stuck with...
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overall not the Panda way at this location. Does not deliver exceptional experience to all customer. FOH; DANIEL has poor hospitality and didn’t think to keep my food under the warmer when I was waiting for my super greens. He had an attitude and didn’t say thank you when giving me my food. I’m an ex panda employee and I was unofficial PIC at the Panda Express location on Schaumburg and Barrington rd. Never did we provide poor hospitality an hour before closing. Even knowing we had deep cleaning after our shift and was working until 12am to be sure we passed our audits with 100%. It’s been 12 years since I worked with panda but I’m sure their standards have not changed. Staff at this location needs more development. Poor serving quality...
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3.I complain about the service, and the manager took action about that and the service now it's great. You guys are doing a great job. that's why I change my review from 2 to 4 stars. The manager is great I think her name is Emily.
I called to the place to complain about that I hope the Manager can do any action.
1.There is an Asian lady 40 or 50 years old who work there screaming to the costumer. its disgusting this treat mode for who coming inside to get an order or pickup.
The restaurant has improved significantly the service, personal are kind and the place are run smoothly and...
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