Starbucks — Restaurant in Durango

I don’t normally write reviews unless a place is really bad. I walked in with my son and husband and the baristas just looked at me. Took a while for someone to say we will be right with you. The two girl baristas continues to give me rude looks. I finally was able to order. Got one drink and waited to get the other while three other girls got their coffee before mine when they ordered after me. Then one barista tried to give my drink to someone else, when they said it wasn’t hers she didn’t even try to ask if it was mine. Which I didn’t know it was mine. Then after another ten minutes she finally realized it was mine after she made another one of another woman. She then said my name wrong and when I corrected her she gave me a mean look. There was a woman waiting to order while two baristas where just standing there chatting. I have been to so many Starbucks. And this is by far the worst one I have been to. I had beefed service and ones with only one barista working. The baristas working at this one were snobby and slow and didn’t really seem to care. I will never go back to this one. Ever. You should never treat people so rudely for no reason. I’m sorry baristas that you are having such a bad day that you have to take it out on...

I had to review this Starbucks because of the clientele and slow service because of the clientele, I am guessing. The place had zero adults in it at the time of our visit, mid afternoon. But it was crowded with teenagers! I am guessing they came from the GOAL high school across the street. We had to wait for a lot of drink orders to go by before we got ours, and I could swear we placed our order before some of the other teenagers who arrived after we did. There were not enough staff to handle all the orders, there seemed to be only one woman making the drinks and one person taking orders at the register. But at least we got an education in teen culture that afternoon! Watching how they act and dress and behave in a public place. Most were quiet and pleasant, some absorbed in their phones, some too young to have phones in my opinion. But it's definitely a teen hangout for some reason. Wish I knew why. Just curious, that's all. They seemed like pretty nice kids. Reviewed...

STARBUCKS STRIKES AGAIN!!! I think every time I go I will adjust my review accordingly. Today you lose another star….soon it will be NoStarsBucks.

Staff on the first day of our visit was pleasant and inviting. Order was correct. Yesterday was 5 stars.

Staff today at the window seemed inconvenienced by our app reload and didn’t make one of the drinks correctly. It was a mocha frap with an add affogatto shot and no whip. See photo - it had whip.

UPDATE for December 2021 we reviewed our order 3 times making corrections based on what was on the screen at the drive through. Get to the window and staff was more concerned with chatting with each other than paying attention to the customers at the window. Drink is not the right size and the sticker literally says No Whip. Oh look. WHIP.

Not a huge deal by comparison but the drink doesn’t taste the same when the shot is poured over whip rather than directly on...