Was excited to order a daiquiri for my wife because she had never tried this before. The bartender lady that was working the night of 12/20/24 was BEYOND rude and very disrespectful to me when I had asked about the choices of flavors. I went to take my money elsewhere only to hear her talking rudely about me to other customers and continuously insulting me. When I went back up to the bar to ask to see her badge and get her name she hid it from me and threatened to call security. After asking again she eventually ran off to report me to security simply because I wanted to know her name so I can file a complaint about her behavior. This is very unacceptable to have an employee like this working in customer service position. My family and I have been long time customers at Choctaw and because of this incident we don’t feel like we will be coming back. I tried filing a complaint with security while I was at the casino only to be tossed back and forth between floor managers and regular security dudes that had no idea what to do in this situation. Very unprofessional. Thankfully after about an hour I was able to file a complaint but I honestly don’t see Choctaw doing anything to fix this issue and was never able to actually be informed of the bartenders name that was being disrespectful towards me. They don’t truly care about their customers the way they want you to think. I attached pictures of the bartender so other people know to avoid her and don’t get insulted by...
Read moreWas really excited to go there for the drinks only to have rude service. I still tipped $6 dollars because I've worked in the service industry so I figured she's having a bad day. Then tipped the other bartender $9 and not even...
Read moreGreat drinks!...
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