KFC — Restaurant in Easley

Honestly, this is my own fault for giving this place too many second chances. I can be understanding if a place is understaffed, busy, etc, but not incompetence.

There's a 90% chance you're going to get forgotten or ignored at the drive-thru. A few weeks ago, I "pulled forward" to wait for my order, waited for 15-20 minutes only to have multiple other vehicles get their orders and zoom around me. I watched the woman that took my order storm out while yelling loudly, cigarette already in her mouth, get in her car and leave. I went in to see what was going on, and the employees had no clue about my order and got a bit uppity. Ok, workplace freakouts happen I suppose. We've all been there.

After that, I shouldn't have gone back. But, we had a craving for lukewarm fried chicken so I gave this place another chance. I got to the (empty) drive-thru and heard a mumbled "wait a moment." Ok. I waited. After a few minutes I said "hello?" Nothing. I tried again a few minutes later. Nothing. 3rd time, "our drive-thru aint working, come in to order." Ok... But, you just said that to me... through the drive-thru.... Whatever, thinking about it too hard might give me the aneurysm I often crave when dealing with businesses and traffic in Easley.

I parked, went in, and stood in line for a while. The two people in front of me looked agitated and eventually left. Another guy walked in, visibly annoyed, and asked me if they were even taking orders. I glanced over and saw an employee hand a bag of food to someone at the drive-thru. The drive-thru that "wasn't working." At this point it had been 20 minutes or so wasted in the pursuit of dry and lukewarm chicken that'll probably wreak severe havoc on the ol' digestive system.

So, I left. I'm...

So. Let me start out with the staff did seem busy and exhausted. Don't get me wrong with that they were very nice. They did ask us to park and then forgot where we were for a second. That's ok. They got us our food and we left. We ordered a family meal with two large sides. When we got home all of our chicken was pretty burned and they were super super small pieces. Our mashed biscuits were completely smashed. Our mashed potatoes and gravy had no gravy. The sides of mashed potatoes and gravy literally only had about maybe two scoops in there. It was barely anything. Called the store to ask about it. They said they don't serve chicken like that but they clearly do cause thats what I got. Don't get me wrong, they did say that and that there was pretty much nothing they could do and to call corporate but they were respectful about it. They didn't get irritated or say anything in a hateful way. They did keep their cool about it all. I'm not one to complain about food but when I do it's only because there was a big problem with it. Which sometimes workers have bad days so when I do have to call I like to be nice about it cause stuff happens. So I do appreciate how nice they were considering. I did call corporate and they were very nice and did remburse me. I don't know if I'll go back to that particular KFC. I might try one more time because it's closer to me. It's the first time I've gotten food from there in a while and the first time we've had a bad order from them. I probably will try one more time and update from there because I mean everyone has off days and they really weren't mean or anything so I'll update...

I would give no stars if I could, but considering I have to give a star they get one. So in the last year and a half Everytime I go to this certain KFC they NEVER have what I want. One night I went I wanted chicken pot pies they didn't have that. I have been several times since this and wanted crispy chicken there response is would you like original we are all out of crispy. Maybe one time out of the many I keep going back they have had crisy chicken. Okay, if I wanted original I would have ordered that. How do you advertise something but never have it? I go tonight and of course again NO CRISPY CHICKEN!! So I get the original. The chicken is over done it's like rubber while chewing it. The biscuits are flat and hard look like they have been smashed. And the gravy is like dirty water it's so runny. It didn't even thicken after sitting in the fridge! I think me paying money and not cheap either for a family meal then I should get what I want and hit fresh chicken! KFC use to be good. I don't know what has happened but if they don't get a hold on there food they won't be open long. I will not be going back for a while if ever! Now I see why there...