Starbucks Coffee Company — Restaurant in East Tawas

So I will say the staff is very pleasant and will fix a mistake brought to their attention I had a little mess up today on my order and they fixed it immediately for me! And the drink was perfect, but I have had many many times where the drink is made wrong, and missing add ons. I do believe some of the staff may need more training, and definitely hire new people for the busy days, again I think more training is necessary for this business to thrive. Super clean inside, and again the employees are so nice and professional. To all of the other reviews^^^ if a order is messed up take it back and they’ll fix and keep doing that if there’s more mistakes, I don’t understand the need for customers to become enraged by a mistake that...

I love Starbucks but for my first time visiting the Tawas location, I’m extremely disappointed! I ordered a caramel macchiato hot latte. But what I received did not taste like a caramel macchiato, more like black coffee. Not to mention the cup was not even filled 3/4 full. It had so much cream at the top, I waited for it to go down and just couldn’t believe it. What a waste of money and my time...

Waited 45 minutes to get my order, meanwhile I watched a dozen cars in the drive-thru go by during that time. There were a handful of people inside who have been there even longer. Meanwhile they’re making orders for people who aren’t even here to pick up yet.

If you want your drinks and food in a timely matter, look elsewhere. According to other reviews this is an...