Papa Murphy's | Take 'N' Bake Pizza — Restaurant in East Wenatchee

We have been ordering Pizza at the East Wenatchee location weekly for almost 2 months and we have been very happy until yesterday. We got a pizza we did not order and didn’t realize until I took my first bite because it had bacon and I CAN NOT eat bacon. We tried calling to explain what happened because I was not able to go back to the store but we weren’t able to get a hold of anyone (assuming it was busy since it was Tuesday) so I ended up having to make myself something to eat. Spoke to someone today and asked for a credit since I wasn’t able to eat (I did NOT need my money back) since we always go back and he said he can only discount $4 I don’t think that is good customer service, I got something I did not ask for and could NOT eat and I couldn’t go back to the store which was extremely inconvenient since I was not planning on cooking which is why I had it delivered to me. I’ve worked at 2 other restaurants in town and if WE make a mistake with our customer’s meal WE fix it because it is not fair for them to pay the price when it’s out of...

Great fresh ingredients on hand finished crusts, from thin to stuffed. One crust can provide two combinations such as 'gourmet vegitarian' and 'Cowboy' ingredients, my family's favorite, or you can customize with your choice of available ingredients, anchovies not included. Sizes range from small to family. Depending on what time you order or go to Papa Murphy's the cold case selection of premade salads and desserts are picked over and your favorites may be missing. 2 liter bottles of carbonated beverages are available. Tuesday special- $12 any large pizza. Call in advance and pick up at window. Turn on your oven to 425° when you leave to pick it up; pop it into the preheated oven, and fresh, hot pizza will be ready in about 20 minutes...Lobby can be crowded at times. Closes at 8pm. I believe orders can also be made online and texted. Coupons are available through mail, newspaper...

Ordered a Murphy‘s Combo without olives, a cowboy and a club salad online. Went picked up order came home to cook it and there’s olives on the Murphy’s Combo. I call to get it fixed and was told by Brooke, “all I can say is sorry.” I under your having issues with your online orders but NEVER tell a paying customer oh sorry nothing I can do especially when the wrong pizza was offered back to them since it won’t be getting eaten. I have managed restaurants for almost 18 yrs and never once did I tell a paying customer sorry but it’s not my fault. Terrible customer service and very unprofessional...