Cold Stone Creamery — Restaurant in Eastvale

I just went in about an hour ago and wanted to say the employees- there were two- were doing wonderfully. There was a very long line, almost out the door at one point, and even under all that pressure they worked as hard as they could. The manager should really reevaluate coverage in the store because while those employees were doing their best the impatience from the guests was palpable. Unfortunately this resulted in some rude “guests” making snide comments under their breaths but the one or ones really at fault would be whomever makes the schedule that decided to put all that work on those two employees shoulders.

Again, thank you to the two who were working tonight! My fiancé and I really appreciated your hard work! I hope your managers recognize all your effort and...

It's hard to mess up ice cream, so I gave two stars for the product being a sugary creamy substance. Good job. You performed the bare minimum. The line moves so slow my child was aging in front of me. The lack of enthusiasm from the employees reminded me of a skid row soup kitchen in mid may. Guys, this isn't a charity, none of us in the line are meth addicted and un-showered......hurry it up. Lastly, no one has on a freakin hair net and everyone they hire has a minimum of 12 inches of hair. I'm serious all of them, male, female, undecided and non- desirous. Everyone has twelve inches of pony tail and no hair net. Get it together coldstone, you are starting to look like...

Went here with my little sister the other day and ordered a sweet cream milkshake and she got some random combo of ice cream mixed with candies. When I had came in it was busy probably because it was around 7pm. There was a guy working and a girl with colored hair. They were working HARD. I could tell they were tired but they kept going and got customers through quickly and with care. They deserve a bonus or something because they were putting in WORK. I hate to feel like their hard work was going unrecognized. I ended up tipping like $6 because they deserved it. Great customer service! If you see this coldstones GIVE...