Maki Sushi Bar — Restaurant in Edinburg

RUDEST EXPERIENCE EVER. I literally call. And call. & call. And WHEN THEY FINALLY DO ANSWER, they place me on hold. Okay, whatever, I can wait. The issue here is when you have me on hold for 5 mins, answer the phone “hello?” And when I respond “yes?” You proceed TO HANG UP ON ME.

Either 1) don’t answer the phone. 2) ever since last year, the place has gone to complete *. The phone service get disconnected, they hang up on you, place you hold forever or just ignore you 3) if they do answer, prepare to WAIT. Long.I’ve waited 1 hour and a half for two rolls. 4) they never give you your correct change back. They pocket it. And when you do ask, they get upset. 5) I’ve heard the chef pick and chose if he wants to have an order placed or not. I’ve also heard him say how long to make them wait depending how “he feels” 6) I once ordered a sushi roll that was made completely wrong.

I gave them the benefit of the doubt time and time again. But screw this place and the mediocre staff that has been hired and the owners who lack the competency to understand how bad this will affect them in the long run.

Nice maki, you just lost a long time customer over the woman in the counter with the accent who hung on me. I was polite. Stick it...

I walked into the abandoned, dimly lit restaurant. I saw two women chatting with the the two guys behind the bar. There were two children running around inside the establishment, and a partially consumed "hot & ready" on one of the tables. The mood shifted as I cautiously strolled in. Not knowing if they were in fact open, doing some kind of training, or running a shabby daycare. I hesitantly peered at the hard to find menu, and was about to order, when I thought about how 1-there was no one here 2-how fresh was the raw fish was I was about to consume, and 3-I highly doubted that the staff had bathed in days, much less washed their hands. I struggled to find the words to say i was disgusted and no longer wished to eat there. I said to myself nimodo, and just said never mind and left. Im glad I did, I probably saved myself a case...

We called ahead and ordered a Maki Box which comes with 4 rolls, rice, and wings. We were told it would take 40 minutes. When I arrived at the restaurant at the indicated time, they told me it would be out shortly, I waited an additional 20 minutes, total of one hour! 🤥 The food was decent, but the wait time is crazy! I would come here very often a few years back but now that we’re rediscovering it, the place looks rundown and the service isn’t all that great. We also attempted to go during our lunch hour a few weeks back, but they took too long just to take our drink order so we ended up having to pick up some food elsewhere. Like I said, the food is good, the service is mediocre, but the wait time...