I ordered online with a coupon and the total was 14.99, when I submitted I saw that I got charged 28.88. I called this store to see how we can fix this and the rep said he had no idea. When I asked if the other can be cancelled he said no. I was given the managers phone number and to call him to resolve but he never picked up. He didn't even have his voicemail set up. When I called back to ask if they made the order, they hadn't. I informed the employee since I couldn't get a refund, to just make it. When I went to pickup the order at curbside, no one ever came out to my car. I had to call in and inform them that I had checked in on the app for curbside, to which the employee responded with astonishment because no one has ever parked at the curbside parking and checked in before When I got home and checked my order, my sandwiches were incorrect, wrong toppings and condiments. I'm too upset to even have them fix it..... This subway is 2 minutes from my house and it's always dead and...
Read moreHeads up to those ordering online. If they don't have something, they will take your money and give you something else. I emailed them to tell them that they needed to pay closer attention, and I received a reply where the Manager said they didn't have anymore jalapenos (only reason I ordered the sandwich) and that they were aware. I have been called by restaurants before to let me know that they were didn't have something I ordered so that I can cancel or change my order, even small businesses do this; not Subway, though. Just be aware that you could get something other than what you ordered, and to them it's just not a big deal. I don't know, I think It's only fair to let me know that I won' t be getting what I ordered; I definitely would have...
Read moreFood is okay. Drink availability is severely lacking. Drinks are mislabeled. The Big Red is actually Orange Fanta. The water tastes like carbonated pickle juice. Their tea machine broke down, and the Fuze Raspberry tea there was available severely tastes like concentrate and fizzles. I would simply order a sealed, bottle drink - you know, once they are restocked. Otherwise, the place is clean. Just make sure they understand what you mean by "a little" or "a lot" of dressing. Apparently, a smidge of Sriracha is double the amount of normal dressing.
I was accurately charged when I got off and ordered. I did not experience the complaints from other reviewers. Thank goodness, I am never coming to this location ever again if I...
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