I have been to this Subway after concerts on many occasions. I typically come back from Seattle at about 12 to 1 am and its a convient stop for a late night sub. Normally I have had no issue but last night that changed. My group and I (6 of us) stopped in after a concert. All we did was walk in we had not even said anything and the girl looked at us and said she was alone and there was too many of us and would not be able to serve us. She was checking out 2 customers at the time. They were done and our group was willing to be patient and wait. Even if it took her awhile to make them. We were in no rush and did not mind. I feel like considering it was late at night and they probably dont get a ton of business at that time I would imagine making 6 subs, between the tips, chips, drinks, and cookies we definitely would have gotten they would have made some pretty good money. We were fine moving onto a different place, however I felt this was unprofessional and rude just because you are too lazy to deal with a mid size group. As someone who works in food service I could not imagine turning customers away like that with no valid reason. If we had been disrespectful or something of the sort I understand but we had not even said anything but hello when she turned us away. Will definitely not be returning. Hope the next group has a...
Read moreReally bad experience with the food at this subway franchise. As someone that did years in the industry as management I believe the ingredients are being left out longer than they’re meant to be, which is a huge food safety issue if so. This is my second time ordering from this location. And I never will again. Each time I have felt sick after just a couple bites. I had to throw it out this time after 3 bits and reorder from another location. I’m not picky but I genuinely felt sick to my stomach and it was the same sub I always order. So something is not up to par with either their machines or the employees leaving items out to long. I will be calling in to speak with management about this. The first time I tossed it up to maybe they were rushing and busy, but to have it happen a second time is outrageous. Its was extremely bad and the fact that this is typically how food tastes when it’s left out too long I know from experience, is an...
Read moreIve been craving their Egg, Bacon, Chs, Vegie Sandwich on Flatbread and chose to treat myself. This particular Store is OPEN 24 HRS A DAY and the Edmonds PD likes their food too! After a night of Karaoke I stopped in to do some paperwork & eat. I later realized that my keys were locked in my car. AGH!! I decided to just TRY giving our 'Local Men & Women in Blue' a call...And they came right away to assist me, a disabled senior. Meanwhile, shift change this friendly crew left and the owner took over. Hmph. I know times are tough, but if some owners of these late night convenient stores, need to work a shift...I feel that they could benefit from taking some refresher classes on customer service themselves. And in turn the Big Corporations should insist that there be information on how to address our ever growing population of our 'Residentially Challanged' fellow Men & Women! (Dismounting now.) So grateful for the...
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