Mezzanine — Restaurant in Egg Harbor

Where to start…

We arrived before dinner, but didn’t want lunch. It was 3pm. We were told they could not serve the dinner menu, and we understood, and told them we would leave and run an errand and come back to have dinner (which started at 4pm).

We arrived back at 3:30 and the host didn’t want to seat us in the restaurant (where there were 70% open tables) because she knew we were going to have a drink while waiting for the dinner menu to start. After a back and forth, quite awkward, she sat us at 3:30 knowing we wanted dinner. We expected to wait until 4, had no complaints, ordered our drinks (Laid in door county) and got some cheese for an appetizer. Drinks were good, cheese was fine.

We ordered dinner at 4, white fish and cremini mushroom linguini. I asked to sub a side, and was told “no, we don’t sub on entrees”. Ok, fine, this place lives to say no, that’s for sure… The food came out, linguini topped with cut onions, not cooked in, just put on top for some reason, and the sauce was so salty it was definitely pre-made and made poorly. The white fish had so much breading it was like a pork chop, really bland flavoring. I also had plastic bag remnants in the Cole slaw.

We finally complained about the linguini, it was inedible, and I ate barely half my fish and clearly none of the plastic-slaw. When we told them of the linguini, the manger on duty (full beard and mustache, younger guy), went to the kitchen to speak to them, removed the dish from our bill, and never once stopped by to check in. He sat at the bar top and watched until we left.

I’ve worked in nice restaurants before, and being from Chicago we are pretty spoiled with a competitive landscape of eateries. You won’t survive unless you are thoughtful with your menu and on-point. This restaurant would be closed within a month. I rarely leave reviews, but it was our 1 year anniversary and this place made it so I must schedule a second anniversary dinner to make-up for this experience.

The ambience is non-existent, the spot overlooks the lake, could be so cool, but it’s just tables (unset), an odd looking bar with IKEA-looking shelves that don’t go with any part of the rest of the joint. I wish I got to read my review before I chose it. Just say no to this place, you’ll be happy you did. I’ll never get that 90 minutes back, and hopefully I can save someone else from wasting that time in their lives too. Remember, I tried...

Hello,

I wanted to share some honest feedback about our recent experience at Mezzanine. We dined with you last night to celebrate my 27th birthday, looking forward to the ambiance, cocktails, and food. Unfortunately, our evening was dampened by the service we received, which felt cold and inattentive from start to finish.

After waiting several minutes for anyone to acknowledge us, our server finally arrived and took our drink order. When the drinks came, my boyfriend’s cosmo was spilled all over the menu and his leg. Accidents happen—but the lack of a sincere apology or any acknowledgment made the moment unnecessarily uncomfortable.

We then waited quite a while for her to return and take our food order. We requested the white fish cakes to share, a burger for him, and the ahi tuna for me. After another long wait—about 45 minutes—our entrees arrived without the appetizer. Again, there was no explanation or apology. The food itself was excellent, thankfully, but the forgotten appetizer showed up after our entrees were finished. We picked at it, and when we asked for it to be boxed up, we were returned just one full cake—no sign of the half-eaten one. It felt careless.

Look, we understand the service industry is tough—I've worked in it myself. Mistakes happen. But what really stood out was the attitude: our server seemed inconvenienced by our presence, and it cast a shadow over what should have been a joyful celebration. It also felt jarring compared to the warm hospitality we’re used to in the Midwest.

We love supporting local spots and really wanted to have a memorable evening. I hope this feedback is taken constructively—your food and setting have so much potential, and I’d love to come back under better circumstances.

Best...

I had a burger here that was absolutely delicious! Probably one of the best burgers I have ever had. Everything was a little "fancy" for the average person. So if you aren't into trying things outside of the box this place might not be for you. The drinks are specialty drinks that have a very unique flavor. The burger had a sweet Jam and a blue cheese sauce and a horseradish aioli. Somehow it just worked and it was delicious! This restaurant however was pretty filthy looking. The bathrooms look like they hadn't been cleaned in quite some time the moldings were filthy! The scenery was absolutely beautiful you can watch the sunset from their mezzanine. The prices are probably a bit high for the average person. The service was slow, but polite. The scenery and the delicious burger was great, however the fact that the restaurant was so dirty was pretty much a turnoff. The outdoor area in my opinion should be cleaned on a daily basis, there were spiders and cobwebs hanging and the glass was pretty dirty. Somebody should take a little time to clean that on a daily basis because spiders hanging next to your food isn't very inviting. I know we were outside, but there were so many flies crawling everywhere that that was pretty much a turn off as well. Maybe Orkin could do a little spraying for you guys! The sunset was absolutely beautiful! If you're into views and burgers this might be the place for you. They offered a lot of seafood. We were also seated at a long picnic type table where you sit next to other customers. I wasn't a big fan of that either. It's a bit of a turnoff to go to dinner with someone and listen to the conversations of the person...