Chipotle Mexican Grill — Restaurant in El Cajon

Went to.chipotle tonight 10 / 2 around 8.30.pm The staff did not greet us The staff was checking their cell phones while doing orders and performing misc Duties. Also staff was not changing gloves after handling cell phones. The fast food group council and Gavin Newsom should visit these fast food resturaunts and see what the consumer sees. As a customer one would expect a better quality of service after the passing of wage bill 20$ or more per hour for fast food workers and a increase to the cost of the fast food we purchase . The SEIU LABOR UNIONS should go to fast food restaurants and see how staff works. MAYBE they would see why fast food restaurant owners should not be paying $20. And more $$$. THE EMPLOYEES WANTED MORE $$$ THEY SHOULD PERFORM EVEN BETTER WITH THE $4 increase they all received in April.1. More entitlement only leads to less performance. IT SHOULD BE, PERFORMANCE.LEADS TO.WAGE INCREASES. Getting back to the review . There were several tables with food on them and other areas of the store not so clean.. 2 of the guy staff members were wearing ear pods while dealing with food.and cleaning the kitchen.area and putting food away Ear pods and cell phones are Not acceptable when working around food.Exspecially with the history Chipolote has from past food born illnesses . The ear buds can fall into.food.while prepping. My daughter ordered a kids build your own with carnitas. Half the meat in the container was all fat. After the tranaction was completed It was like here you go. I won't be going back to eat at Chipotle ,but I will be going back to get a refund on the kids meal that was not...

I want to start off by saying I should’ve recorded. This is beyond dysfunctional person who is making my burrito doesn’t even know how to roam it was holding my burrito and cheese and guac all on the side of my burrito, and he thought I didn’t see it. He quickly wrapped it as he was wrapping it. It was unwrapping the foil paper on the outside was messy and it looks like someone to squeeze my burrito on the inside. t’s a African-American guy with twist or dreads working the register so I told him can I get a new burrito mines is very sloppy. I work in the field so he pursuits to touch my food with the same gloves. He was using to take money. I asked him can you change his gloves and make me a burrito, grab my burrito tortilla and squeezes the food out my burrito onto a new burrito disregarded everything I said, and I was very polite before I got upset she’s a heavyset Latina with black hair and red lipstick with glasses so went to go get her and she said no she’s not dealing with it when I ask for my money back before she sent someone else that’s not the manager to help me get my refund at the end of the day this is very unprofessional. I would never come back. I’ve been here almost every day after work chipotle is one of my favorite places to eat and I never dealt with this in my life and I do want to speak to HR because these people don’t deserve to work at a place like this, especially in the area they work at. PS if it’s typos, I was speaking through a mic and...

Not only is this location the most inconsistent chipotle I've ever been to (1 visit everything was decently portioned, then the next time, hardly any beans or steak...and steak was mostly fat I had to spit out! But they drownded it in hot sauce!.... another visit the steak was very pink, and I got sick after eating it!) But they can't even list the correct hours!! I drove all the way a cross town (arrived at 9:15) to find out they closed at 9.... I made sure to check their hours before I headed to chipotle....its listed at 10 ..... pathetic attempt at being a chipotle!!! ....thats just the food! But the customer service matches.....the time I went and had an over sauced but under portioned burrito.... not 1 employee even acknowledged me, other then by a blank stare... and when the counter person was making my order....he was pulled off the line to stand at the cash register that had no one ready...he litteraly just stood there while my food sat on their line/counter.... the inconsistent food with terrible customer service, definitely isn't worth $8+ for a burrito!! If your in the mood for GREAT tasting Mexican food for a lot less money.... I highly recommend going to "El Compadre " (just down the street) on 2nd and Madison.... way to go chipotle (on 2nd st) you lost a...