Mirai Bowl — Restaurant in El Paso

Would not eat here again. First, I made a mistake and went at noon. The HS students flooded the place and I prefer my lunch with less obnoxious people that curse less than every other word. Second, the food had no taste. Ordered the Mirai bowl with chicken. Could not finish any of it. The answer, can white rice ever taste bad, yes, yes it can…here. Lastly, they were out of salmon and tuna so I could not order what I wanted. Maybe that was my sign to leave that I failed to pay attention to. I can only blame myself… But hey, the high school kids liked it, well expect for the ones that brought in pizza to eat with their friends, they must have ate...

I'm surprised that this particular location has received such good reviews. I have no problem with the food, I love it, and is the primary reason that I still even go. But this has to be the second time I've dealt with poor customer service, particularly with the NIGHT CREW at the drive through window. Giving attitude at the order box and at the window after forgetting spring rolls is not pleasant. Acting like you have no upper management and even sassier when saying "I don't know I didn't take your order" is very wrong. I hate using this card, but at least learn to speak proper English when you're being rude. I surely hope that they do...

I used to order here as a teenager consistently and loved it here, but with this last order I'll never come to this Morai bowl again. I order white rice, and got fried, the chicken was either overcooked, cooked in old oil, or more likely both. When we called to let the staff know about the poor state of the food we were given, we were given attitude and excuses, and when requesting our money back they wanted the food back. Why? So they can toss it or are they gonna reuse it, what use do that have for old food? I'd give no stars if it was possible, don't waste your money here, find somewhere else to buy...