
Concerning my visit on 2/16/25: I’ve dined at this location more times than I can count, even celebrating my husband’s 50th birthday here. We’ve had dinners totaling $200–$300, and we’ve always been loyal patrons. However, after my experience this past Sunday for Valentine’s weekend, I won’t be back.
This experience was even worse than the year we chose to celebrate Thanksgiving here and were served dried-out food that felt almost cafeteria-like. Even then, we didn’t complain and continued to support Eddie V’s.
When we arrived for our 5:45 PM reservation, we were greeted by a male host of Asian descent. He was visibly flustered and barely muttered a hello. I gave him my name, and that was it—no “Are you celebrating anything special?” or “It’ll be a few minutes while we get your table ready.” He simply checked me in and moved on to the next guest. However, I immediately noticed that he asked them if they were celebrating anything special and even congratulated them on their anniversary.
Once we were finally seated, we started with the crab fried rice. It was great, but during the meal, my stomach started to knot up. I didn’t think much of it at the time, but I ended up not finishing the rest of my meal and had it boxed up. The entire atmosphere that night felt chaotic, from the service to the strong smell of something burning in the kitchen, which engulfed the bar and dining room.
Later that night, when my husband and I got home, he was visibly sweating and in pain from extreme stomach cramping. Long story short, we both spent the rest of the night in the restroom. The next day was just as bad—so much so that my husband had to pull over while working due to severe gastrointestinal issues.
Eddie V’s isn’t cheap, so I called the next evening to report what happened. While the manager was helpful, she kept insisting she was “surprised” and explained how they rotate their crab, almost as if I were trying to get something for free. I made it clear that this wasn’t about money—our Valentine’s weekend celebration turned into an expensive ticket for a night in the restroom. After some back and forth, they comped the crab rice. I was initially offered a gift card, but I have no plans of ever returning. I ended up throwing out the rest of our pricey, leftovers. Clearly, there was an issue in the kitchen that night, and best hygiene practices were not being followed.
Having our entire meal comped would have been a nice gesture, but again, money was never the issue. We have spent large amounts here on random dining nights, but this experience was unacceptable.
With that said, Eddie V’s has lost a loyal customer. We will never dine here again. I’ve shared my experience with my network, and I suggest dining here on normal days rather than holidays—because you might regret it.
My next stop will be the Board of Health, so Eddie V knows what happened to us was real. The manager can explain to the health inspectors how the crab is rotated.
Adding one extra star to service for the nice server...
Read moreWe had a 7:30 reservation for outdoors seating as we currently believe it is not safe to eat indoors. We arrive abouut 5 minutes early and were advised that the current customers seated outdoors had been lingering for "hours (per their staff some customers had lingered for more than FOUR HOURS) and we were forewarned that we may not be able to be seated outdoors for perhaps up to 30 minutes. We were seated at the last indoor table right next to the door to enter their patio. We were told by one employee that she was going to check to see how long it might be before we could be seated outdoors and then 10-15 minutes went by and no water no bread no other contact. Then, after this 10-15 minute wait with no other contact we were told that we could expect to be seated outdoors within the following half hour. Then we were taken outdoors to the seats in front of their fire pit and told we would receive complimentary appetizers. The night was made worse when a new server came by to basically talk down to us, stating that they now have about 300 customers who would like to eat outdoors while only being able to accommodate 20 and that they were not the kind of place that would ask customers to leave after 2 hours. I guess that means that they are the kind of place that 1. throws their customers under the bus - its their customers fault for lingering and 2. that they are the kind of place that does not honor reservations made for outdoors. I did not need a lecture from this wait staff person about customer service. Their food was excellent and Max, the manager left to handle situations made worse by his staff was accommodating. To summarize, excellent quality food and condescending service from some of their staff who need to be working in a morgue or someplace with no human interaction. That was then, this is now. We decided to return for a second try. They (Parker was our server) and Max the manager hit it out of the ballpark. We had a reservation for outdoors table at 7 and were seated soon after arrival. Parker our server was great, he had a wonderful drink suggestion for the vodka drink the Maverick and it was on point. The food was fantastic as it was on the original visit. Attention to detail was evident this visit. The meal included the crab cake as well as the lobster tacos. These were incredibly tasty. The caesar salad completed the second course and was wonderful as well. The filet with lobster tail is an indulgence that is well worth it. Such a wonderful experience this time around, We are glad to have returned and plan to do so...
Read moreWe dined here last night for a friend’s birthday, party of 7. I wanted to write this much needed review. The only thing that comes to mind is that I’m blown away by all the great reviews. I’ve heard about this place and the photos/reviews are top notch but it definitely didn’t match my own experience. It was expensive, over rated, and sub par food at best. The service however, was great. Shout out to our waiter Fabiano (?sp).
I won’t be back. It was boughetto (Bougie Ghetto) for lack of a better word. Keep in mind there’s a “dress code”. No hoodies, gym wear, athletic wear I was told. But apparently ratchet wear is okay. Ripped jeans, fur coats and fake gold chains also okay. I saw patrons with member only jackets, and a guy waiting in the front with shorts and sandals on. IIt was raining outside and my husband had a designer hoodie on- but he was told no… Even though there was a woman also wearing a hoodie inside. They let my friend’s son in with a hoodie but asked him to tuck it in. I spoke to a manager and she informed me he could take off his hoodie and wearing a plain T shirt was okay or he could borrow one of their blazers to put over the hoodie. It just doesn’t make sense. She proceeded to tell me she used to work at Mastros and they also have a dress code. Well this place is for sure not on their level lol… but we also went for a birthday recently at Mastros and they actually didn’t care about the hoodie. Honestly, if we are spending over 200 per person here… it doesn’t matter what you wear. So disappointed. It left a bad taste in my mouth… literally.
The drinks took forever to arrive at our table. Even just the birthday shots. The food was either overly salted or average.. nothing to write home about. The best thing was their dessert (banana flambé). It was actually very good.
The decor was interesting. Reminded me of a hotel. The waiters are dressed up in maitre’d type fancy outfits and seemed like it was white glove service with the white tablecloths etc. They also seemed like they were in a rush for us to leave, clearing the table. There was also live music and man sounding terrible singing from the next room- maybe he sounded better if we were closer…
It’s a no for me… I’m mad that we spent so much money for poor food...
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