Dunkin' — Restaurant in Elizabeth City

The cashier that took our order was very nice, however she messed up half our order. Me and my family ordered 25 glazed munchkins, 12 chocolate munchkins, a french vanilla iced macchiato, an everything bagel, loaded hash browns, a jelly donut, a frozen chocolate coffee, a blueberry refresher, and a hot coffee. When ordering, it took multiple attempts to get a single thing ordered as she kept forgetting what we said and messing up the buttons; for example we had to say the size of the refresher 3 times until she got it right, and even though we asked for specific types of munchkins she kept asking if we wanted assorted. After we were handed “all” our stuff and they walked away, I still hadn’t received the glazed munchkins. After receiving them, we checked our food; both the “glazed” and chocolate munchkins had no glaze on them, they were just dough balls that had obviously been sitting for a long time as they were hard, cold, and chewy, like I was just chewing dough. The loaded hash browns we asked for were just regular hash browns, the hot coffee we asked for with 3 Splenda only had 1 in it, and the everything bagel we asked to be double toasted looked like it was barely toasted once. We also got 2 iced macchiatos, and 2 of the bagels which we...

I cannot sing my praises enough of the staff that I encountered one morning at this Dunkin' in Elizabeth City. Barely alert and barely alive, my brain filled with an amalgamation of information crammed into my head from peer reviewed journals for my undergrad research project (accompanied by the Nintendo Wii theme), I tiredly trudged to Dunkin' for whatever powerful caffeinated relief I could get my hands on. To my surprise, it would not be coffee that would improve my mood and day that morning. Over the drive thru loud speaker my wife and I were greeted by the lovechild of Totally Kyle from The Amanda Show and Crush from Finding Nemo. "IT IS ALWAYS A ROCKIN' DAY AT YOUR LOCAL DUNKIN', WHAT CAN I GET FOR YOU TODAY?" He spoke, leaving us both in shock. We forgot our order and had to collect ourselves.

I don't even think we cared about the coffee, but we tipped like 20 bucks between the drive thru speaker and the barista at the window. All I know is that man is invited to Thanksgiving and Christmas and can even take my Dad's spot at graduation.

Rock on, indeed,...

I went through the drive-thru, and the lady on the speaker had to ask if I wanted 2 dozen donuts after I told her that I wanted 1 dozen assorted and 1 dozen glazed donuts. When I got to the window there were a ton of flies flying around the donuts. The lady at the window wasn't friendly nor did she even look friendly. I got an iced latte instead of a hot latte which I just took because I was already aggravated, and it tasted disgusting. This dunkin donuts is really a let down. And I couldn't even use my coupon I brought because it doesn't work on Signature lattes, so that was also a bummer. I would rather go to southern maid donuts even though they don't have a drive-thru because thier customer service is way better, plus it's cleaner. Dunkin donuts was a waste of time and money for me...