The pizzas are AMAZING & off the chain...reminds me of what I’d have when i visit NYC, Baltimore, Philly, Tampa, Orlando, LA, or any other great food destinations!!! Would definitely recommend ... hands down!
But the quality is the saving grace of this new modern chic pie house in downtown Elizabeth City!
What will end up killing this business if not addressed soon (as in yesterday)...are the opening hours and the lack of a phone number for take-out service or order ahead. I know numerous customers have asked about this and I can say the feelings aren’t great. A business should have these details sorted out prior to opening...not a “see-as-you-go” model...if you want to be successful.
I want this place to be successful because I think it brings a quality and atmosphere that downtown has been lacking, and recommend it as often as i could...but even I am growing tired of the odd hours for this place and the lack of no contact info except to drive to the shop itself.
My point...it is located steps away from 2 bars and other restaurants downtown yet opens from 11:30 am to 7 pm only Tuesday to Saturday...never heard of any great pie house with this sort of business hours ... especially when you’re launching and have amazing products to showcase in...
Read moreIf negative stars were an option I would use them.
We have been trying to order from this place for a year and yet every time we asked for a menu they didn't have one and couldn't tell us what would be available for us to order. So we waited a couple months before reordering thinking maybe they just needed to work out some kinks. Then called to place takeout orders several times to which they told us they were closing early and wouldn't be able to take our order. To add, on days that they were supposed to be open we would show up and they were closed inexplicably with no notice.
BUT today, today takes the cake! We called to place a take out order around 1245 - which is really early considering they are supposed to be open today until 6PM- took 15 minutes to place the order because the lady on the other end of the phone kept hopping off of the call, then takes our order and name and tells us it will be ready in an hour- show up to pick up our order and told that they didn't have a number to call us and that they dont have our order because they RAN OUT OF DOUGH!
like are you kidding me?!??!? I honestly dont understand how anyone in this town is...
Read moreI was a huge fan of this place over the summer. I mean it’s all I talked about when my fiancé and I would go out to dinner dates. Something has changed. The wait staff was super inattentive. The table that arrived 15 minutes after us received there food first. The cheese bread sticks where lacking flavor and honestly the ones at Pizza Hut have better flavor. The crust of the pizza has also changed in some way as it takes plain and almost card boardish. The dipping sauce for the cheesy bread was sold cold and lacking of any substance. The pizza sauce was lacking flavor of all. The tastiest part of the meal was the sausage that was on the pizza. It took 45 minutes into service to get out drinks refilled and the waitress brought us a standard cup of pink lemonade for my daughter who is four… insane. There’s more but this rant needs to stop….. oh yea they knocked 2 slices of our pizza onto the floor when boxing it up for us and didn’t even bother offering to give us a scoop of ice cream or 1/4...
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