Dunkin' — Restaurant in Emporia

I rarely leave reviews. I understand that places and businesses are not perfect but a couple of times ago when my drink was awful I called and politely asked them to make me another the shift Manager wrote my name down and I got another one the next day that was just as bad. I only Go here out of convenience because my kids do love the donuts which are always decent but the drinks are so horribly inconsistent and it gets old paying 8 plus $ for a drink that is no where near worth the price you paid this drink doesn’t taste like espresso at all and I even added two extra shots because the espresso drinks never taste like espresso. This is mostly ice and tastes like syrup and oatmilk and a tiny hint of watered down coffee. I try to give businesses multiple chances but they just can’t seem to get it right.I also live 8 miles away so tried to call to see if this could be re made but no answer. This will be my last drink purchase from...

Don't even know where to begin, I ordered the beach bucket of munchkins yesterday on mobil app when we picked it up the girl informed me she only had 34 munchkins and ask if we wanted regular donuts to finish the order we said ues . We are an hour and a half from this store. We got home all 34 were chocolate I cant even eat chocolate and they gave us 2 regular donuts to replace 16 munchkins I cant reach anyone phone is always busy and corporate is useless he didn't understand what i was saying said there's no other person I could talk to no supervisors nothing. This is ridiculous they didn't have a issue taking our money but getting a runaround trying to get this issue resolved. Bad...

I continue to give them a shot, but I am disappointed every single time. I order my food/drink before leaving my house. It takes me about 5 minutes to get there, and I still have a 20 minute wait in line. I get not everyone orders online, but when I have to sit in silence at the Drive-Thru speaker for 5 minutes, just to tell them my name on the order, that is pretty bad. Then when I get to the window (the car in front of me has been gone for at least 3-4 minutes), it takes another few minutes for someone to even acknowledge me AT the window. Then that is when they finally start making my order. It should not take 20-30 minutes to get my order, ESPECIALLY in a town the size...