Auntie Anne's — Restaurant in Enterprise

**Updated: I called the Dothan location in the mall and they made the situation right and went above and beyond to correct the other store’s mistake. Highly recommend that location!

This is just about the worst experience I could have possibly had with this store. I placed a catering order a week ago for pick up today, Friday. My card got charged and I got a confirmation email, but when I got to the store this afternoon, the store was completely closed down—no lights on and the gate was down. No one answered the number on my confirmation email. I called the corporate office and was told there was really nothing to do except submit a complaint and wait 72 hours to maybe get refunded. MAYBE?! I paid for something I did not receive and I had to go completely out of my way to visit another store and pay for more pretzels. I would be much more understanding if someone had called me and canceled my order and refunded my money, but to hear from absolutely no one is ridiculous. Here’s to hoping I get my money...

Went to the Enterprise Walmart, and my son wanted a snack while we shop and wait for my oil change. So I went and got him some pepperoni bites, the lady told me wasn't very friendly and when she told me the total I went to hand her the cash I had. She said said she was sorry, but the only thing she could take for payment was credit or debit card. I asked why, and she said because her cash machine was down. After mentally figuring in my head, if I had the money in my account, I hesitantly handed her my card. I would think that it takes more of a machine to run my card than it does to literally take the cash out of my hand. SMH won't be...

I had a wonderfully vile experience here today. I visited and waited, and waited, until I asked the young girl behind the counter, who was eating and staring at me at the time, if they were open. After she said yes, I ordered. Out of cheese sauce. That’s ok, I finished my order and showed her my app in which I’d downloaded T-Mobile Tuesdays newest promo code. She said it’s not coming up, with no explanation. I told her since I pressed redeem I would lose the coupon now - nothing. I’ll pass up on this place next time,...