McDonald's — Restaurant in Enterprise

Had a male and female employee bring me my food curbside. No one else was there I don't think, maybe one other car. I opened my door to take the food, and didn't say much, probably thank you as I normally would. Out of nowhere, the male employee starts making a snide comment about something (either something about my car or me idk) "What?! Why the F..." and trailed off. He then started snorting and laughing to himself like an idiot.

I give the female coworker a confused look which she returned like she had no idea what was so funny either. I politely said, "Excuse me?" and he stumbled away back to the building muttering "Nevermind, I'm not EVEN gonna ask" contiuously giggling and snickering.

The poor coworker looked at me apologetically, and said she didn't know what he was talking about. I asked for his name, which she gave me. Bc I had my two small children in the car (one of whom is nonverbal), I decided I couldn't deal with it right then and drove home. Way across town.

I called the manager after I got my children settled at home. She stated that her name was Lauren (I suspect she was lying), and I explained what happened. She sounded amused, like she was fighting back laughter. Idk these ppl, and if they know me, then I must have fans. But it just seemed hilarious to both her and the employee, Malachi.

I asked that my order be fully refunded due to the extremely immature and poor customer service I received. She stated that I'd have to come inside the store to get a refund, which I cannot do due to a disability. After frequent requests, they refused to make reasonable accommodations.

I've been knowing this location is pure garbage, but this is next level. I'll never eat at any McDonald's again. Food is trash anyway. And if that is the sort of management I can expect, and it's already overpriced....nah. I'll wait until full automation, or until I no longer have to deal with immature employees.

Oh, and babes, that automation IS COMING. Just saw a video this morning of a fully automated fast food restaurant. Cannot wait. 😚

Both of these employees need to be terminated. I find this incredibly odd considering I drive a very vanilla car. Yes, some things on it are broken temporarily. Nothing is that obvious or hilarious though. Other than that, I can't imagine what was so funny. Like, you work at McDonald's...

I strongly suspect they were stoned or drunk. Just my opinion, but you might want to look into that if you are over these stores.

Edit: I did end up contacting the regional franchisee, and they could not have cared less. They offered me a gift card for the amount of my order, which means they acknowledge that they failed to make reasonable accomodations in the first place. I did not accept it. Lawsuit...

Guys ..... Y'all...... I can't tell you how many times my si.ole order has been wrong. And I don't mean with just this McDonald's, McDonalds' up and down the east coast. From Pennsylvania to Florida. My order is oh-so-simple. 2 McDoubles No Pickle XTRA XTRA ONION Very seldom has my order been right. And only twice did the employee from drive through feel my vibe and hook me up good! SO MANY KUDOS YO YALL BTW!!! Every now and again I get "NO Onion Xtra Pickle" on the ticket but the McDouble is made as it usually would be. Sometimes they simply don't add the changes to the ticket.

But most of the time, as with this instance, the ticket is correct but the sandwich is WRONG... This tells me the line crew is simply not caring that I may or may not have a severe allergy pickle (I don't, fortunately) I don't want to be 'that customer' and bring the sandwiches back because the possibilities of how that scenario plays out are mostly unfavorable for me. So, here I am, doing the only thing I believe I can do in my current situation.

I know your jobs may not be exotic or easy and you probably feel underpaid, underappreciated, and over worked. I know you have customers that can be.... Yq know... I applaud you all as I am terrified of working in the fast food industry altogether. So, consider this my plea!

I am ADDICTED to McDonalds Rehydrated Diced Onions on a McDouble. (Not a single, not a double cheese, it has to be the McDouble)

PLEASE PLEASE PLEASE PLEASE don't make me have to get a temp job there only find out the supplier of the onions... and how exactly they are prepared. Remember, that's one of my worst nightmares, but for the opinion? Oh...

Depends on who's on the clock that day. Some people (young AND older) don't bother to smile or greet you at all, and some even overlook you until u raise your voice then they look at you like they're offended because you're cutting into they're precious time--for which they're being PAID to serve YOU, and in a warm, hospitable manner, might I add--because talking to Tameka, Mandy, and Shakela about homeboy who was staring at you in the club last night holds TOP PRIORITY--much, MUCH, much more important than your order being taken, paid, and delivered to you [correctly, preferably] before your 30 minute lunchbreak is over. And speaking to the "manager" on duty usually doesn't achieve anything more than a spot in their conversation with Tameka and Mandy, discussing your audacity during the NEXT customers order. But like I said, it depends on who's lucky enough to be on the clock during your visit. **SIDE NOTE: they love to be lazy on the frozen drinks, so unless you specifically ask᛭ [at the speaker box, then remind them again at each window (theyll roll their eyes, but you get used to that) before you receive your food], do NOT expect the "standard" caramel/chocolate drizzle in the cup, whipped cream, syrup, or any toppings at all on any of your frappés, smoothies, or shakes. ᛭ DURING LUNCH & Rushes, there are too many cameras & not enough time for them to duck off and spit in your food. ( As with anything, with enough determination, if they're pissed enough, or ain't got no raisin', they'll find a way to...