Well, I guess yâall just lost a customer that has been coming here since you opened. Went in today for a chocolate banana latte, the only thing I ever order. I was informed that even though they still have all of the ingredients to make it, they just wouldnât because itâs not âin seasonâ. The lady at the register said the owners told them they canât make it out of season so it âstays specialâ. As a small business that hopes patrons come support your dreams instead of lining the pockets of big corporations, this is a tad trivial in my opinion. If you have the ingredients, let me, the consumer, decide what is special to me and what is not. Hello Chonky is right down the road from me and has no problem mixing banana and chocolate for me no matter what time of year it is, so I wonât be back to bean bros even once they decide what time of year theyâll allow me to purchase it. This is very disappointing since this was my go-to spot for a while.
Since I canât directly respond to the owners reply Iâd like to clarify. My exact verbiage was âchocolate banana latteâ and was told they will not make it. When I got to the front window I asked about the banana refresher they have and the lady told me thatâs the only banana drink on the menu and even when I asked if they could just mix the banana syrup with mocha for me they told me no and gave the owners reasoning on keeping it special. Letâs be honest, the drinks never turn out the same even when they are in season with your ârecipe cardsâ but sometimes thatâs part of the fun and the gamble I take when I order it. I do appreciate you addressing it with management even though I have found another place who will make the drink for me, thatâs equal in quality and flavor without having to rely on a...
   Read moreI love this place and the people are very nice but today I ordered 3 drinks and a dozen donuts...I wanted assorted doughnuts as long as they could put a few maple ones in it....I got almost all maple donuts...with a few maple and bacon and a few glazed.....ok...that's a lot of maple.....then I ordered a snowcap with raspberry added to it......I was handed a cold raspberry milk...and I asked for a hot vanilla latte...I was handed an iced vanilla latte....so then I had to pull up and wait...it's not that huge of a deal because they fixed the order but I don't understand where the miss communication was....the order was right when I ordered but when I got to the window it's like they forgot how I...
   Read morei had high hopes for The Bean Bro in Enterprise after a few ppl told me to check it out but honestly? it was a huge letdown. mostly because of the manager. i donât usually write bad reviews but the way i was treated really rubbed me the wrong way.
soon as i walked in, the vibe was just off. the woman who was runnin the place had zero interest in bein nice. she was short w/ me, kinda rude, and acted like me ordering a coffee was some kinda burden. not even a smile. just pure attitude.
honestly just save your money. there's way better spots in Enterprise where they actually appreciate their customers. this one just made me feel like i wasnât even...
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