Baskin-Robbins — Restaurant in Everett

Going out for ice-cream is a special treat. What makes it more special than just buying it at the grocery store and eating it at home is the experience. We were gifted gift cards that were not accepted at this location. I was holding them in my hand as I helped my children place their orders. Unfortunately it was not noticed by either of the two employees taking our order to prompt the question if they could be redeemed at this location. There were no signs posted stating this was a franchised location, nor that they did not accept BR gift cards purchased at another other location. Needless to say when I gave the gift card for payment and was told that it was not redeemable at this location, I was very disappointed. I take responsibility for not verifying which locations accepted the gift card. However, this location could do better by stating their franchise ownership and publicly disclosing that they only accept gift cards sold from their location and not any and all BR gift cards.

As for the ice-cream itself...too much artificial flavor and sugar. High price and low...

After scrambling for a week to get my daughters’ cake ordered for their upcoming Halloween inspired birthday, I stumbled upon this location, which had the cake I was looking for that I saw online. I was having issues with ordering online and through the app so I decided to call in so I had peace of mind. A wonderfully kind lady by the name of Cindy took my call, got the correct cake ordered with all my specifications and even gave me a laugh or two. I was stressing something bad about not being able to find a cake beforehand and I’m so glad Cindy took my order and got it all squared away for me! Thank you so much, I can’t wait to pick up the cake and see it! Will update review with picture after pick-up so everyone can see how adorable this cake is!

Update: Picked up the cake on Saturday and it didn’t disappoint at all, the picture doesn’t do it justice, it’s even cuter in person and was loved by everyone at the party, adults included! Would definitely recommend this location and even thinking about getting a Thanksgiving dessert from...

Best Baskin Robbins in the area! 2 years ago had a horrible experience at the Marysville location, last year had a good experience at the Colby location, but this year had an amazing experience at this location on Everett Mall Way! I ordered a full sheet Oreo Ice Cream Cake and asked for "Happy Birthday" to be written in Fudge (which every CA location was able to do for me in the past but neither of the previously mentioned WA ones had been able to do). Not only were they able to write it in fudge, but they wrote it on a piece of white chocolate as a banner and didn't charge me extra! The cake had more whipped cream than I've seen before and inside the cake had the perfect ratio of cake and ice cream. The cake itself wasn't old and stale either (once we got home and dug into it) The employee at the store was wonderful when we arrived; we even purchased a scoop of ice cream and she was patient and kind. Out of every Baskin Robbins experience over the last 20 years in 2 states, this was the best experience I've had. We will be coming...