Wow terrible service today! We showed up to pick up our already paid for pizzas at 4:58 to find a sign saying they are closing at 5:00 due to staffing issues. Totally understandable, staffing issues suck! But the doors were already locked. We could literally see our pizzas sitting in the pick up area. An employee was outside and said if we knocked load someone might come to the door, but otherwise wouldn’t help us. We called and the lady rudely answered the phone saying they were closed. When I said we got here at 4:58 and we could see our already paid for pizzas, she said fine she could ask her boss. Then when she came out and gave us our pizzas, she basically threw them at us and wouldn’t say anything to us or make eye contact with us. Even we said thank you and we appreciate you getting them to us. I understand how closing early has to happen sometimes, but if you post a sign that you’re closing at 5:00…. Then lock the doors then. Not 5 min early. Especially when you know someone hasn’t picked up their food yet, obviously they would be stopping by soon. You should talk to your employees about greeting...
Read moreMy family started a tradition nearly a decade ago, Pizza and a Movie Night. Once a week we would pick a movie, grab a pizza and relax from the world foe a few hours. So if you can imagine, we have a bit of experience when it comes to pizzas. In Fallon, its Papa Murphys. Yes, you bake it yourself, but it is amazing. With that said, its the staff specifically that keeps me coming back.
Always a smile on their faces, friendly and social, something lacking these days. The Manager Melissa has a smile that infectious and makes customers feel relaxed as they wait for their products to be made.
The ingredients are always fresh and plentiful. Im more a meat person, but the few times we've gotten veggie pizzas they have looked amazing.
If you like a good pizza and dont mind the 20 minute wait to cook it, you cant go wrong with...
Read moreVery disappointed in placing orders through the App 2 times in a row I've placed and paid for orders through the Appand they have not had everything I paid for in advance. Now for myself I could choose something different but when there are multiple people that you ordered special for changing the order at the time of pickup is a problem. The inability of the staff to correct the issue is the biggest concern, not having the ability to make a cheese bread WOW! I just went and purchased frozen...
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