Burger King — Restaurant in Ferguson

As someone who works in the food industry I didn’t even want to leave a review because I know how that can affect the business and/ or it’s employees involved. But honestly, this is just ridiculous. A week ago I arrived around 35 minutes before close and no one ever answered the drive-through. So I wait for about 10 minutes( Three cars were waiting behind me) eventually I pulled off and as I drove by the 2nd window there were two girls who ducked as I drove by and were laughing. On Sunday, I got there around 10:50 pm And again, no one answered the drive-through. So after waiting around 10 minutes again, I pull up to the second window to see a man and a girl just talking. After a solid minute the girl comes to the window. I asked them were they still open and they were silent for a second then said yes. I asked if I could order and then the man asked me if I could “get back in line to order because there would only be 2 cars ahead of me”. I pulled off and went somewhere else. I sat in line over 10 minutes and they couldn’t just take my order after I had to go to the window to even be addressed? They need to update their closing time or something because this happens too often. Though i do feel like it is the employees who are choosing to close early. Like I said, I work in the food industry so I know how this works. What is frustrating me is the fact that even though they shouldn’t be closing early, they can’t even bother to just say they are closed through the speaker. That way, we will know not to sit in line waiting for food that we will not get. Will not...

I visited this location 6/19 at 9pm about placed my order waited a fee mins like normal and drove not even a mile home. I was taking the items out of the bag and noticed some wadded up napkins which can be normal at times when they just throw them in but these had some dirty finger spots on them and not only that unfortunately there was another napkin in the very bottom folded up with some dried snot in it. Never in my life would I of imagined finding a dried snotty napkin. I feel so violated in a way because I was snacking on some fries on my way home not knowing what I was about to find and especially with this whole COVID going on. Now I did return to the store and spoke with the manager and she was polite, apologetic and professional and remade all my food fresh but I will never return to this...

I always go thru the drive thru but each and every time I am thoroughly impressed. The staff has always been quick. I’ve always been offered condiments always had napkins in my bag and each time although I’m expecting it to be great service. I’m still impressed. I love going to this establishment. It is the best fast food establishment service I have ever been to repeatedly and I would just like to congratulate whoever manages that place because they’re doing a wonderful job and I know nobody that works there. I’m not related to anybody that works there. I am just a really impressed. Customer who think you all deserve. I’ve had in the back and I’m speaking on this because I’ve been there about 7 or 8 times and each time I...