Terrible experience, waitress was rude before we even came into the establishment!!!! The waitress came all the way out to the vehicle to ask to run the bank card make sure the food was even going to be paid for an accused us for moving around suspiciously in the vehicle due to my group looking around for my wallet. Once we entered the restaurant I sat down and realized I forgot my glasses so I can read the menu so I set my phone down on the table add proceeded to get my glasses out of the car just for one of my group members to come out and inform me that we have just been kicked out of the restaurant for apparently not staying at the table in my seat????🤨 While I was out in my car I noticed my dog knocked over a large caramel frappuccino with a lot of whipped cream which has not been drink yet so I asked one of the waitresses who was nice to me if I could trouble her for a bunch of napkins and a bag to throw the napkins and trash in after I cleaned the big mess in my car that waitress gladly helped me. I would like to thank her! Once I finally got the best cleaned up I grabbed my glasses started heading back in just to hear the bad news!! I felt really humiliated embarrassed and it was not just in front of my group it was in front of more customers heading in!!!!! I would certainly say that was a case of profiling and very poor customer service!!! And now I don't look forward to dinning there anymore! It's really a shame that someone could do something to someone and ruin a old family tradition which I was trying to carry on! And just like that gone!!! My grandparents would be very disappointed on how the establishments customer service has changed and treat some customers with no respect! It's already hard enough to find a restaurant which has been around as long as the poodle dog let alone in the same town and same building and traditional pink...
Read moreDid this place change owners recently? I used to enjoy having breakfast here, but it's gone down hill big time.
My wife and I stopped in today for the first time since the pandemic began, so it's been a couple years now. I ordered the corned beef hash plate. We're talking corned beef hash from the can, which is usually just fine for what it is and next to impossible to screw up. And yet, the kitchen found a way! It tasted like it was half heartedly fried in old burger grease, just beyond awful. Mushy, oily, no crunch, and tasted like bad ground beef. I've eaten better breakfasts from a gas station.
I tried to order a bloody mary to go along with breakfast, but had forgotten my ID and the server carded me. No big deal, but I am in my 40s and and old enough to have been her dad. The compliment is nice and all but I would have preferred the drink. I got a 3.50 cup of coffee instead, which turned out to be too weak to speak up for itself and ask for a refill. The table seated behind us was full of loud obnoxious redneck types which is in no way the fault of the restaurant, but was not what we were expecting since past visits had a nice relaxing atmosphere.
There wasn't much of a dent in my food and server never asked how it was. The dog enjoyed the leftovers, hence the 2 stars instead of 1. Do yourself a favor if you're looking for a solid hot breakfast with friendly service and down to earth prices, check out Ma's Place on South Hill instead. Come to Poodle Dog if you want to pay upscale prices for a dive bar atmosphere and low...
Read moreCorned Beef Hash Platter comes with a “generous portion” of Mary Kitchen canned corned beef hash. I grew up on the stuff and used to love it until I discovered real corned beef hash made with brisket. Platter comes with biscuits and gravy: biscuits were stale and very hard, gravy tasted like it was made from a powdered mix or just out of a can. Eggs were ordered scrambled, came out over medium. When our server brought the platter I said, “These eggs don’t look scrambled”. Server replied, no they don’t. I’ll be right back. And in less than 2 minutes she was back with a small plate of scrambled eggs, leading me to believe if you request scrambled eggs, they won’t be cooked to order, but simply scooped from a buffet-like tray over a steam table. My wife said the hash browns were undercooked- just a slight crispy texture on the outside but barely warm beyond that. I’m not used to paying $48 for breakfast and leaving still hungry but it was all I could do to eat 1/2 of a biscuit and some of the eggs. Server never came back to check on our table or bring the check. We went to the counter and told cashier what we had. We paid and left. Another long-standing institution is offering subpar food with forgettable service. Might as well be at Denny’s or...
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