BIGGBY COFFEE — Restaurant in Findlay

This biggby location is not as friendly as other ones I've been to. They do not offer a military discount, when it's only females working there's much less focus on the customer and much more focus about going to the back and checking their phone.

Also if they don't have staffing they will just decide to close lobby and they won't put up a sign or put any notice anywhere that it's drive-thru only.... That's not a big deal except when you want to go to this place and the people don't talk to you or treat you nicely. And the drive-thru is 15 cars long so you don't want to wait and be late for work.... It just would have been nice to have some communication if they're going to make changes to the consistency because of issues that are foreseeable. If you only have three people staffed you should expect that one might call off. So you need to have a game plan for two people to run the restaurant. Otherwise you need to have a minimum staff of four people so that when one accidentally calls off the other three can still run the restaurant at full capacity so lobby can be open....

Overall, I hate to say it, but because of the morale with current staffing only some of the days you're going to have good experiences. I wouldn't spend my money at this location but a straight white man's opinion, especially when talking about other genders is often frowned upon. So take this with a grain of salt like...

Figured while Dashing would give it a shot! Why not what could it hurt? We ordered a Strawberry Shortcake Frozen drink. Oh my goodness. IT IS SO GOOD!! I swear it's made with fresh strawberries or something it has the literal taste of a freshly smashed strawberry in it. It is delicious. We normally don't like to try things at coffee places since neither of us drink coffee but 10 outta 10 will be back. The staff was very friendly also!

Can't post a new review so I'll add to this one! Recently discovered they have a Frozen Hot Chocolate Cocoa Carmella. That thing is absolutely delicious and addictive. Highly recommend getting it from this location. So far they haven't let me down and gave me the correct order every single time! Tastes amazing and looks amazing! Added pictures to also show the new drink 😊 thanks for...

"We are only going to replace the order that had plastic in it." in a rude tone. I ended up telling her i would be paying for my drink as I felt very uncomfortable. When I pulled up to the window I tried to explain the situation & then another woman worker also joined in on telling me that it is not their fault, that I should have gotten the name of the man that I spoke with & that it needed to be refunded through doordash. My coworkers throat was cut when she swallowed the plastic. She had a sore throat for a week while it healed. This is also not the first time there was plastic found in our drinks from here. I will be avoiding this location as the treatment of customers is very inapporiate & they are not willing to correct their...